Totango

JANUARY 3, 2024

With Totango, businesses can integrate data to get a 360° view of customer health, collaborate to manage their customer portfolio , engage with customers when and where it matters, monitor and improve the metrics that matter , and scale CS faster with the power of people + AI. Plus, industry experts agree.

Enterprise 111

Enterprise Best practices Analytics Metrics 111

CSM Magazine

JUNE 1, 2023

Their primary focus is usually on building a diversified portfolio and securing long-term financial gains. On the other hand, institutional investors, such as pension funds, endowments, and hedge funds, manage large sums of money on behalf of their clients, seeking opportunities for significant returns.

Customer Service 52

Customer Service Real estate Banking Accountability 52

AWS Machine Learning

SEPTEMBER 19, 2023

Quantitative modeling and forecasting – Generative models can synthesize large volumes of financial data to train machine learning (ML) models for applications like stock price forecasting, portfolio optimization, risk modeling, and more. The steps involved are as follows: The financial analyst poses questions via a platform such as chatbots.

Marketing 99

Marketing APIs Engineering Analytics 99

AWS Machine Learning

SEPTEMBER 28, 2022

To make this a reality, the value of ML is being realized across the enterprise through no-code ML platforms. These platforms enable different personas, for example business analysts, to use ML without writing a single line of code and deliver solutions to business problems in a quick, simple, and intuitive manner. Prerequisites.

Management 77

Management Government Enterprise Accountability 77

Totango

NOVEMBER 27, 2023

Forrester recognizes the value customer success platforms can provide to B2B companies looking to foster retention, growth, and advocacy. The global market research company conducted its first Forrester Wave™ evaluation of top customer success platforms. The report states that our platform offers “laudable flexibility.”

B2B 91

B2B CRM Enterprise Upselling 91

Totango

NOVEMBER 15, 2023

TrustRadius, a renowned platform for transparent business technology reviews, announced its 2023 Best of Awards, with Totango emerging as a triple winner. Now we can easily manage a high-touch customer experience for clients at every stage of the customer journey.” We love data-driven insights.

Enterprise 112

Enterprise Best practices Feedback Education 112

Zappix

FEBRUARY 6, 2024

(PRWEB) Feb 6, 2024 Zappix , a leading provider of AI-Powered Digital Engagement Platform, is delighted to announce the launch of the enhanced Zappix Digital Outreach product. Continuing its commitment to innovation, Zappix has bolstered its Digital Outreach portfolio with robust features throughout the year.

Interactive Voice Response 52

Interactive Voice Response Analytics Self service Enterprise 52

Cisco - Contact Center

JUNE 18, 2020

Over the past year, Cisco has been advancing our contact center portfolio to help our customers drive business growth and competitive differentiation. Read our announcement about the latest artificial intelligence innovations to our contact center portfolio. Driving Business Growth for Customers with the Intelligent Contact Center.

Contact Center 120

Contact Center Enterprise contact center solutions Cloud contact 120

JivoChat

MAY 10, 2023

You can create your own website, post your portfolio, and choose the best business model for you. If so, it’s interesting to build a portfolio page where your potential clients can see your previous work, and then order what they want. For instance, will you work on demand?

Analytics 75

Analytics Sales Accountability Marketing 75

AWS Machine Learning

DECEMBER 13, 2023

Although the requirements of continuous integration and continuous delivery (CI/CD) pipelines can be unique and reflect each organization’s needs, scaling MLOps practices across teams can be simplified by using managed orchestrations and tools that can accelerate the development process and remove the undifferentiated heavy lifting.

Construction 99

Construction Accountability Engineering Personalization 99

Aspect

DECEMBER 1, 2020

Along the way, these organizations have been by our side, collaborating to provide product input and feedback, partnering with us to advance and continuously improve our contact center portfolio into the industry-leading, fully featured contact management and workforce optimization solutions they are today.

Enterprise 118

Enterprise contact center solutions Cloud contact Contact Center 118

JivoChat

JULY 30, 2023

No-code website builders are here to show that you don’t need to be an expert in computer science to create and manage a website. No-code website builder platforms usually have an intuitive interface that will guide you step-by-step to set up every detail of your pages. You can resize, rotate, align, and add new graphic elements.

Analytics 75

Analytics Engineering Banking Customer Support 75

IdeasUnlimited

AUGUST 19, 2021

This includes a wide range of tasks such as checking emails, managing social media, scheduling appointments, data entry, preparing documents, writing blogs and so much more. High level managers are usually swamped on most days and wholeheartedly welcome an assistant who can do something even as little as read emails for them.

Finance 98

Finance Management Personalization 98

IdeasUnlimited

AUGUST 19, 2021

This includes a wide range of tasks such as checking emails, managing social media, scheduling appointments, data entry, preparing documents, writing blogs and so much more. High level managers are usually swamped on most days and wholeheartedly welcome an assistant who can do something even as little as read emails for them.

Finance 98

Finance Management Personalization 98

Totango

DECEMBER 20, 2023

Customizability and flexibility : Totango stands out for its customizable nature and flexibility, allowing users to adapt the platform to their specific needs and business models. Health scoring : Users value the proactive management of customer success through health scores, allowing them to stay ahead and ensure product success.

Enterprise 108

Enterprise Customer centricity Benchmark Upselling 108

JustCall

NOVEMBER 24, 2022

The agents of today need more than just a standard platform which is why we are building an intelligent suite of solutions packed with automation and AI that helps them deliver exceptional results for businesses”, said Gaurav Sharma , Founder, and CEO at SaaS Labs. .” ” The #SuperAgent Ecosystem. Learn more. Learn more.

SaaS 98

SaaS Technology Telecommunications Coaching 98

Totango

APRIL 6, 2023

That’s why we’re continually making improvements to our Composable Customer Success platform to provide greater visibility to cross-functional teams, automate CS tasks and processes, and connect with other key systems in the enterprise tech stack to better track the business value of CS.

Enterprise 85

Enterprise CRM Sales Customer retention 85

AWS Machine Learning

FEBRUARY 27, 2024

Together with a central data platform team, the data science teams bring innovation and digital transformation through AI and ML solutions to the organization. In Axfood’s case, a well-functioning pipeline for this purpose was already set up using SageMaker notebooks and orchestrated by the third-party workflow management platform Airflow.

Best practices 111

Best practices Engineering Scripts Analytics 111

Hodusoft

AUGUST 21, 2023

This esteemed event is a perfect platform for HoduSoft to exhibit its cutting-edge communication solutions and showcase its commitment to innovation. Using this platform, attendees can explore the latest products, services, and innovations from these exhibitors.

Contact center software 52

Contact center software contact center solutions Interactive Voice Response Customer centricity 52

Aspect

MARCH 16, 2021

Aspect’s channel partner program is designed to provide greater customer engagement through identifying the best and brightest channel partners to deploy Aspect’s solutions portfolio for both premise and cloud.? On March 1st, we announced the availability of Aspect® Via in Brazil.? Today we will spotlight? iLink Solutions ?who

Consulting 118

Consulting Consulting Contact Center Marketing 118

JivoChat

JULY 9, 2023

Using one of the best website builders for photographers can make a real difference in having an incredible online portfolio to showcase your work. This means being able to quickly learn how to navigate through it and enjoy all the tools offered since the platform is meant to simplify the process of creating and customizing pages.

Engineering 75

Engineering Analytics Customer Support Best practices 75

Totango

JULY 11, 2023

We believe the flexibility and versatility of a composable CS platform is what sets Totango apart, making it easy for customers to get up and running quickly and providing them quick time-to-value. ” — Juan G., ” — Juan G., This allowed for quick adoption and easy-to-plan roll-out of other processes/functions.”

Journey mapping 82

Journey mapping Enterprise Accountability Feedback 82

Cisco - Contact Center

DECEMBER 17, 2020

In addition to making it easier for consumers to message support, the new platform makes it easy for agents to message back and track those communications across channels. End-to-End Customer Experience Management. to learn more about these capabilities and where we’re headed next with experience management.

Customer Experience 132

Customer Experience Contact Center APIs Analytics 132

Quadient

JUNE 22, 2022

IDC MarketScape Cloud CCM 2022 Highlights Quadient’s Broad Portfolio. The shift to digital-first strategies requires modern customer communications management (CCM) platforms that offer omni-channel design, delivery, and personalization capabilities to deliver the competitive customer experience organizations need.

SaaS 52

SaaS Enterprise Finance outsourcing 52

JivoChat

MAY 31, 2023

With easy-to-use interfaces, drag-and-drop editors, and customization tools, those platforms have simplified how to make pages. It usually offers multiple tools in a single platform, where the website will be hosted and you can have access to a page editor to customize every sentient of your website and, and update it regularly.

Analytics 75

Analytics Engineering Real estate Customer Support 75

Infinity

MAY 20, 2022

With a fully integrated approach, also connecting offline and digital activity through trackable phone numbers, the platform will provide the insights needed to optimise dealerships’ marketing strategies and associated costs for specific products. About Automotive Transformation Group.

Automotive 96

Automotive Sales Marketing Analytics 96

Win the Customer

MARCH 22, 2021

The Importance of Using a Secure Fax and a virtual office address where the service provider will forward all of your mail, this is a really good one for Modern technology has made it easier for small business owners to manage and track multiple tasks at the same time. Managed IT Services. Accounting Software.

Technology 188

Technology Finance Accountability Banking 188

Cisco - Contact Center

AUGUST 18, 2020

To keep our customers informed of new capabilities available in our Cisco Contact Center portfolio, we’ve created this monthly blog series. Each month, you’ll be hearing from me and my Cisco colleagues, on new capabilities to our Webex Portfolio that help organizations improve workplace collaboration, productivity, and customer experience.

Contact Center 116

Contact Center contact center solutions Analytics Entertainment 116

JivoChat

AUGUST 13, 2023

SITE123 stands out as one of the most popular platforms that allow people from all around the world to create a complete website with just a few clicks. You can use SITE123 to make an ecommerce, have your personal blog, a digital portfolio, and much more. The company has a team of experts prepared to assist you.

Engineering 75

Engineering Accountability Customer Support Marketing 75

Anexa BPO

NOVEMBER 28, 2023

The right platform delivers improved experiences and makes learning fun, helping drive the importance of continuous training as part of your company culture. Your people development needs to include active management of your skill portfolio and becoming better at assessing the value of skills, whether they are brought or built.

Coaching 52

Coaching Enterprise Analytics Technology 52

Spearline

MARCH 27, 2023

Spearline also brings market-leading WebRTC testing solutions that enable the monitoring of voice and video delivered through Contact Center as a Service (CCaaS) and Unified Communications as a Service (UCaaS) platforms like NICE CXOne, Amazon Connect, Genesys Cloud RingCentral and Zoom. business line from 8×8.

Customer Experience 52

Customer Experience Chatbots Enterprise Contact Center 52

JivoChat

JULY 16, 2023

Wix Responsive Website Templates With Wix , you can create your website, manage and develop content to keep enhancing it. It’s possible to have a website with different sections, like a blog, online store, portfolio, and online scheduling. Once it’s online, you can manage everything using GoDaddy, including your ecommerce.

Engineering 75

Engineering Consulting Consulting Analytics 75

JivoChat

APRIL 27, 2022

If you use Wix as your content management system (CMS) and to build your website, you will find several solutions to help you create responsive pages that are search optimized. The platform doesn’t require coding or design skills, and to make it easier you can use the best Wix website templates. Portfolio. Why Use Wix? .

Real estate 75

Real estate Consulting Consulting Education 75

Jon Arnold

NOVEMBER 2, 2022

In short, Cisco looks to have the most complete portfolio to fully support hybrid work and contact center - not just for their platforms, but for the devices, the hardware and all the networking technology that makes all of this go.

Contact Center 59

Contact Center Enterprise Marketing Technology 59

Totango

FEBRUARY 23, 2023

CS operations can help you measure and manage Net Promoter Score (NPS), customer satisfaction scores (CSAT), utilization and adoption, and support tickets and escalations. More than that, other measures of success may fall into your CS operations playbook: Were you able to successfully launch and drive adoption of your CS platform?

Metrics 83

Metrics Upselling Accountability Enterprise 83

CSM Magazine

APRIL 6, 2021

Vivantio launches new service management product suite to serve. Each edition of the service management product is built for small- and medium-sized B2B. The four editions, Value, Vital, Velocity and Vision, are built on a unified platform. growing B2B service firms. businesses at different levels of customer service maturity.

B2B 81

B2B Management Enterprise Customer Service 81

JivoChat

APRIL 26, 2023

Language proficiency: Many Brazilian developers are fluent in English, which facilitates seamless communication and project management. For example, if you’re looking to hire GIS experts or an influencer manager , ensure the developer has relevant experience in these fields.

outsourcing 75

outsourcing Technology Feedback Management 75