Natalie Petouhof

JUNE 9, 2016

With the partnering of Lithium Technologies and Microsoft Dynamics, we will see yet a new and more extensive version of intelligent customer engagements. The partnership includes Microsoft Dynamics and Lithium’s community data, social customer intelligence and analytics. Tweet Is social CRM dead?

Technology 45

Technology CRM Customer centricity Analytics 45

Eptica

OCTOBER 15, 2021

Author: Trevor Davies, Head of Products, Enghouse Interactive Many businesses are migrating to cloud-based unified communications solutions (such as Microsoft Teams) and want their related software, such as call accounting, to also be available in the cloud. Why we need to think of the contact centre as a revenue engine.

Accountability 124

Accountability Best practices Engineering Customer Service 124

Natalie Petouhof

FEBRUARY 22, 2016

The CityNext blog has some advice from guest blogger Melissa Topp of Microsoft partner ICONICS: Don’t try to do it all at once. Want To learn More About How Microsoft IoT Helps Cities and Businesses? Nonetheless, cities around the world are “wiring up,” as the many Microsoft CityNext customer stories can attest.

Government 40

Government Wireless Analytics Transportation 40

Momentum Telecom

JANUARY 9, 2024

The addition of Horizon enhances Momentum’s modern workplace portfolio of services enabling global businesses to thrive, by providing a robust customer migration process for enterprise voice, Microsoft Teams, SD-WAN and managed network solutions. “We are thrilled to welcome Horizon Telecom into the Momentum family.

Management 116

Management Customer centricity Enterprise Service level 116

Cincom

SEPTEMBER 4, 2020

a global supplier of enterprise software solutions, announced today that it has entered into a partnership with Covenant Technology Partners to implement CPQSync by Cincom. The solution is integrated with Microsoft F&O (Finance and Operations) and leverages Microsoft Power Platform. About Cincom.

Technology 86

Technology Finance SaaS CRM 86

CSM Magazine

FEBRUARY 7, 2024

Sabio Group , the digital customer experience transformation services specialist, has expanded its partner leadership with the appointment of two new Global Partner Account Managers. Tina will be responsible for managing key Sabio partnerships with Avaya, Verint, Microsoft and Google.

Accountability 52

Accountability Sales Technology Management 52

CCNG

JUNE 16, 2021

In our discussion, Vince, David and I also spoke about an AI bot built by Microsoft that was trained to learn from public social media discussion. Think about how you can address and mitigate such biases, and then take these learnings to your internal AI teams and external partners.

CCNG 221

CCNG Government Healthcare Enterprise 221

ConvergeOne

NOVEMBER 19, 2020

This is why the global use of platforms like Microsoft Teams has grown exponentially this year, but this blog isn’t about how to best use Microsoft Teams in your organization, social club, or even in your personal life. This blog is about how Managed Services for Microsoft Teams can be a game changer for your organization or group.

Education 88

Education Service level Personalization Management 88

Cincom

FEBRUARY 10, 2021

CRM Dynamics is one of the largest Gold Certified Microsoft Dynamics 365 partners serving clients across the globe. CPQSync is such a powerful solution and paired with the full Microsoft Dynamics 365 suite, it allows for a compelling end-to-end system that will bring extraordinary value to our clients.”. About Cincom.

CRM 52

CRM Finance Enterprise Sales 52

Cincom

AUGUST 25, 2020

This is a good example of the interconnected nature of the Microsoft Ecosystem.”. As Sponsorship Chair for the IAMCP Board, Kavanagh will be collaborating with other highly engaged Microsoft Partners to provide them with unique and creative opportunities to present their knowledge to the constantly evolving virtual membership.

Enterprise 88

Enterprise Accountability Sales Technology 88

CSM Magazine

APRIL 19, 2021

Xpedition , the Microsoft Dynamics Gold partner and trusted solution provider to the fashion and apparel sector, is partnering with Voyado the committed CRM challenger and natural choice for retailers in the Nordics, to supply a powerful cloud-based platform that enables retailers to create strong brand loyalty. About Xpedition.

CRM 72

CRM Coaching Consulting Consulting 72

Cincom

SEPTEMBER 8, 2020

a global supplier of enterprise software solutions, today announced a new release of CPQSync by Cincom that provides an enhanced selling environment for sales reps, partners and customers. Microsoft Power Automate Certified Connector. With CPQSync, companies can get more from their Microsoft Dynamics 365 investment.

Finance 77

Finance APIs Enterprise CRM 77

CSM Magazine

FEBRUARY 8, 2024

Cirrus, a pioneer in exceptional customer experience solutions, has partnered with Redcentric, the UK’s most comprehensive managed IT service provider. Cirrus’ integration with Microsoft Teams optimises communication flows and consolidates operations for enhanced efficiency. To find our more about Cirrus visit [link].

Marketing 52

Marketing Customer Service Sales Customer Experience 52

aircall

NOVEMBER 9, 2021

This move will also bring our team closer to our technology partners, including Salesforce , Microsoft, and Hubspot , who are also building up their presence in the UK market (hopefully over a nice cuppa). . And we’re now picking the UK,” Andreï says.

Banking 118

Banking Engineering Sales Marketing 118

VirtualPBX

DECEMBER 27, 2023

We’re constantly adding native CRM integrations to our stack – including Salesforce, Clio, Zoho, Freshdesk, and Microsoft Dynamics. Visit the VirtualPBX partner page on SnapRecordings to save 20% through the end of the year!

CRM 104

CRM voip Management Customer Experience 104

Connect

APRIL 18, 2024

Gen AI is a trending topic because businesses and consumers are captivated by the potential applications the technology holds in how the world works and engages, with the AI arms race between OpenAI, Microsoft, Google, and Meta escalating with the public release of platforms like ChatGPT, Bing Chat, Baard (now Gemini) and Meta AI.

Virtual Agent 86

Virtual Agent Chatbots Average Handle Time Engineering 86

Cincom

JUNE 3, 2021

Partnering with Cincom on configure, price, quote solutions with CPQSync will help us do just that.”. The solution is a Microsoft Azure, multi-tenant solution that is fully embedded within Microsoft Dynamics 365 for Sales. CPQSync is exactly what our customers need to address complex, configurable product sales.”. Media Contact.

Consulting 52

Consulting Consulting Finance Enterprise 52

Cincom

FEBRUARY 27, 2020

According to Susan Fine, Cincom Director of Channels and North American Sales, “C5 Insight’s focus on Microsoft Dynamics CRM and their track record of successful implementations is a great fit for us. Sync sales with business – Save time by eliminating informational silos. Sync data sources – Gain clear insights from streamlined reporting.

CRM 52

CRM SaaS Employee engagement Consulting 52

Cincom

JUNE 23, 2020

a global supplier of enterprise software solutions, announced today that it has entered into a partnership with Ciellos, a services firm that develops and manages products and integrations to Microsoft Dynamics , to implement CPQSync by Cincom. Cincinnati, OH (June 23, 2020) – Cincom Systems, Inc., About Cincom. cmcqueen@cincom.com.

Finance 64

Finance SaaS CRM Enterprise 64

Cincom

OCTOBER 29, 2020

a global supplier of enterprise software solutions, announced today that the company’s multi-tenant configure-price-quote solution, CPQSync , has been accepted into the Microsoft Business Applications ISV Connect Program and is Co-Sell Ready for Dynamics 365. CPQSync by Cincom is a Microsoft solution available through Microsoft partners.

Finance 52

Finance CRM Sales Enterprise 52

Momentum Telecom

OCTOBER 24, 2022

Your reputation is linked to your partners’ reputations – so you only want to partner with experienced and reliable managed cloud service providers. When you partner with Momentum, we’ll provide your customers with the latest in cloud technology – and they won’t need to lift a finger. Momentum meets those criteria.

Management 98

Management Interactive Voice Response CRM Technology 98

Cincom

SEPTEMBER 29, 2020

CPQSync by Cincom, the company’s cloud-based, configure-price-quote solution, will be featured at this training and networking event for Microsoft Business Applications. CPQSync by Cincom is a Microsoft solution available through Microsoft partners. Cincinnati, OH (September 29, 2020) – Cincom Systems, Inc. ,

Finance 52

Finance Education CRM Best practices 52

Cincom

NOVEMBER 3, 2020

Reenhanced is a certified Microsoft partner that specializes in CRM implementations. Susan Fine, Cincom Director of Channels and North American Sales says, “We are thrilled to partner with Reenhanced. Together, we will ensure that companies can make the most of their investments in Microsoft Dynamics.”. About Cincom.

CRM 52

CRM Finance SaaS Sales 52

Cincom

NOVEMBER 5, 2020

Delivering a better way to configure, price and quote complex products and services for Microsoft Dynamics 365 CRM users. Purely CRM consultants help their customers transform their businesses with Microsoft Dynamics 365 CRM. Purely CRM consultants help their customers transform their businesses with Microsoft Dynamics 365 CRM.

CRM 52

CRM Finance SaaS Sales 52

AWS Machine Learning

FEBRUARY 16, 2023

New supported data formats Previously, Amazon Kendra supported documents that included structured text in the form of frequently asked questions and answers, as well as unstructured text in the form of HTML files, Microsoft PowerPoint presentations, Microsoft Word documents, plain text documents, and PDFs.

Enterprise 69

Enterprise APIs Engineering Best practices 69

Cincom

SEPTEMBER 7, 2021

The solution is a Microsoft Azure, multi-tenant solution that is fully embedded within Microsoft Dynamics 365 for Sales. CPQSync is integrated with Microsoft F&O (Finance and Operations) and leverages Microsoft Power Platform. For more information about CPQSync, visit [link]. Kinsey Loebig. 317) 208-9100.

Transportation 52

Transportation SaaS Consulting Consulting 52

Enghouse Interactive

MARCH 26, 2021

Over last year we’ve seen tremendous growth in Microsoft Teams, with the number of daily users nearly trebling to 115 million between March and October 2020 alone. Microsoft Teams provides a unified platform for high-quality communications, from messaging and chat, to audio and video – all with compliance and privacy built-in.

Surveys 75

Surveys Technology Customer Experience Contact Center 75

CSM Magazine

MARCH 20, 2024

This distinctive model, coupled with a leadership team that boasts over five decades of customer support outsourcing experience with Fortune 500 behemoths in the Philippines—including titans such as Microsoft, American Express, Allstate, United Healthcare, and T-Mobile—positions it uniquely.

outsourcing 52

outsourcing Customer Support Customer Experience Business Process Outsourcing 52

Cincom

MAY 27, 2020

Her experience is invaluable to our partners and customers, and we know it will be helpful to IAMCP and Dynamic Communities in this new digital business environment.”. It is through relationships such as these that we develop a greater understanding of partner and customer needs and empathy for the challenges they face. About Cincom.

Enterprise 52

Enterprise Sales Management Technology 52

aircall

APRIL 25, 2022

From the launch of our new Microsoft Teams integration to reaching 100+ integrations on the Aircall App Marketplace, we’re continuing to grow, connect, and demonstrate the power of conversation with our integrations. . There are countless ways to connect Aircall with partner applications. A Toast to Our Partners.

APIs 62

APIs CRM Technical Support Marketing 62

Cincom

MAY 3, 2021

The solution is fully embedded within Microsoft Dynamics 365 for Sales, integrated with Microsoft Dynamics 365 Finance and Microsoft Dynamics 365 Supply Chain and leverages Microsoft Power Platform. The company’s solutions help clients improve their most critical business processes and operating results. Media Contact.

Self service 52

Self service B2B Finance SaaS 52

AWS Machine Learning

FEBRUARY 6, 2024

A document generator web module converts the JSON data into a Microsoft Word document, saves it, and renders the processed document on the web browser. He is the Global AWS Partner Lead for Data and AI and the Center for Advanced AI. A Lambda function deletes the message from the SQS queue so that it’s not reprocessed.

Government 100

Government APIs industry solution Education 100

Cincom

APRIL 6, 2020

a global supplier of enterprise software solutions, announced today that it has entered into a partnership with New Dawn Solutions, LLC, a firm that provides implementation and post go-live support services for Microsoft Dynamics, to implement CPQSync by Cincom. Cincom Systems, Inc., For more information about CPQSync, visit [link].

SaaS 52

SaaS CRM Enterprise Sales 52

Cincom

MAY 14, 2020

According to Susan Fine, Cincom Director of Channels and North American Sales, “We are thrilled to welcome InterDyn Artis into our TeamSync Partner Program. Their proven experience with Microsoft technologies will help our customers maximize their investment in CPQSync.”. Cincinnati, OH (May 14, 2020) – Cincom Systems, Inc.,

SaaS 52

SaaS Engineering CRM Enterprise 52

aircall

JUNE 27, 2022

One year after reaching a $1bn valuation and six years after its 1st million dollar ARR, Aircall reaches centaur status with $100m ARR ( State of the cloud report 2022 – Bessemer Venture Partners ). Large customers contributed the most to this acceleration with a +107% YoY growth of this segment.

call center software 105

call center software Call Center Metrics Marketing 105

Momentum Telecom

JUNE 6, 2022

Partnering with an MCSP offers five key benefits: 1. Voice-enabled Microsoft Teams. Most businesses are settled into these remote and hybrid work arrangements going into 2022, and many are evaluating where they can make improvements to their telecom and IT infrastructure. . Sound like a familiar undertaking?

Telecommunications 98

Telecommunications Construction Service level Technology 98

Quadient

JULY 18, 2022

Leverage Quadient's Experience Partner Program to Improve Your Clients' Customer Communications. Last year, we overhauled our Customer Communication Partner Program to accelerate the development of our partner ecosystem and enable Quadient teams to develop and focus on our most committed partners. j.shah-thiel.

SaaS 52

SaaS Multichannel Engineering Consulting 52