Customer Service Lessons From the Healthcare Industry Any Business Can Use with Jennifer FitzPatrick
ShepHyken
APRIL 17, 2023
Top Takeaways: We go to healthcare providers to address a big problem; our health. When patients receive great customer service from their healthcare providers, not only do they provide better reviews, fewer complaints, and malpractice claims, but they also have better clinical outcomes. It can be life and death.”
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