on-demand 
Contact Center Pipeline
JULY 23, 2019
Although recent reports suggest that the size and rate of growth of the gig economy have been overinflated, the growing emphasis on flexibility and better work-life balance indicate that on-demand work […].
CSM Magazine
APRIL 16, 2024
Well, on-demand services offer a lifeline for the perpetually busy. On-demand services can take over to give you back hours. Turn to on-demand laundry and dry cleaning services to manage the chores. Leverage On-Demand Pet Services for Your Furry Friends Maximizing the benefits of pet services requires a little groundwork.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Concentrix
MARCH 10, 2023
Transform data and insights into impactful business outcomes with Analytics On Demand.
FluentStream
JANUARY 8, 2024
Read More The post Did You Know: Accidental Call Centers are Available On-Demand appeared first on FluentStream. The motivation may be to improve customer satisfaction, resolve concerns faster, maximize sales opportunities, or gather feedback to enhance products or services. Oftentimes, it’s.
Speaker: Shawn Phillips, CCXP, Head of Growth and Innovation
With the growth of AI, customers expect – and often demand – a customer journey based on their unique needs and history with your brand. A one-size-fits-all approach is a great approach – if it’s 2010.
Working Solutions
MARCH 25, 2024
As businesses adapt to changing customer needs, the demand for specialized CX teams has skyrocketed. Building a successful on-demand team requires more than hiring the right people; it requires a strategic onboarding process to train and retain expert agents effectively.
Certified Languages International
JANUARY 12, 2024
Instant phone interpreter services from Certified Languages International help meet this demand by providing organizations access to professional interpreters in over 230 languages — available 24/7. As the world becomes more connected, the need for quick and convenient language interpretation continues to grow.
Advertiser: Skilljar
In this guide, we’ll explore the key characteristics of on-demand training and delve into the benefits of this method for students.
Advertiser: ZoomInfo
This report will examine the main investment areas that marketers are prioritizing to enhance their account-based strategies through a focus on: How practitioners are executing and accelerating blended ABM strategies that put self-service buying journeys at the forefront The areas in which AI shows the greatest promise The continued convergence of (..)
Advertiser: ZoomInfo
This guide will examine the market forces at play, shifting buyer trends, what conversational marketing is, how to leverage it, and the tactics involved in adopting conversational marketing for a B2B demand generation strategy. Whether it’s a business deal or a personal connection, they are a driving force to solidify a foundation of trust.
Speaker: Patrick Dempsey and Andrew Erpelding of ZoomInfo
Watch this On-Demand Webinar today to see how ZoomInfo for Recruiters can work to get you talented candidates results. Export results: Easily export candidate data (including contact info) to Excel, shared with colleagues to review or upload in bulk to a recruiter's applicant tracking system.
Speaker: Roger Lee, VP Customer Success, Gridspace
As a result of COVID-19, contact centers are grappling with new challenges related to a remote agent workforce: agent absenteeism, long hold times, poor home internet and audio quality, less oversight and new security and privacy risks -- all on top of unique customer demands.
Advertisement
What does it take to engage agents in this customer-centric era? Download our study of 1,000 contact center agents in the US and UK to find out what major challenges are facing contact center agents today – and what your company can do about it.
Advertisement
To find how contact centers are navigating the transition to omnichannel customer service, Calabrio surveyed more than 1,000 marketing and customer experience leaders in the U.S. about their digital customer communication strategies. Read the report to find out what was uncovered.
Advertiser: Skilljar
On-demand training is a powerful tool you can leverage to support new customer onboarding and ongoing education through the customer lifecycle. In this eBook, we’ll delve into the 3 key benefits of on-demand training for your customer onboarding process.
Expert insights. Personalized for you.
233 
Let's personalize your content