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The Art of Negotiation: Winning Strategies in the Real Estate Marketplace

CSM Magazine

When mastering the art of negotiation in the real estate marketplace, understanding the importance of strategy is critical. Set Clear Goals and Priorities Once you have thoroughly researched the market and property, setting clear goals and priorities is the next step in preparing for real estate marketplace negotiation.

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Managing Customer Support Across Multiple Marketplaces

Helpware

Marketplaces are quickly becoming the best way to sell your eCommerce goods online. So if your brand isn't selling on these marketplaces, you're missing out on a massive chunk of potential sales. Amazon, eBay, and Walmart have a combined user base of over three billion monthly visitors.

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Procure Cisco Cloud Software and SaaS Portfolio on AWS Marketplace

Cisco - Contact Center

I’ll get right to the big news: Cisco channel partners can now sell the Cisco expanded SaaS portfolio on AWS marketplace, along with Cisco Enterprise Agreements (EAs). If it’s software from Cisco, you… Read more on Cisco Blogs

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Case Study: Saving Money on Concession Expenses for the Top Vacation Rental Marketplace

24-7 InTouch

We collaborated with our partner, a top vacation rental marketplace, empowering agents and a newly created Expense Approval Team to approve “make goods” with speed, accuracy, and confidence while saving money and preserving customer satisfaction scores. Here are just a few of the results: 93% Accuracy of Approved Expenses $17.6M

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Buyer’s Checklist: How to Evaluate a B2B Contact Data Provider

Download ZoomInfo’s data-driven eBook for guidance on effectively assessing the vendor marketplace. Many organizations fail to properly evaluate vendors during the selection process. After reading, you’ll gain insight into the following components: How to develop a framework for analyzing a vendor’s contact and account data.

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Spearline launches in the AWS Marketplace

Spearline

Spearline is delighted to announce the launch of Voice Assure Realtime in the AWS Marketplace. AWS Marketplace is a digital catalog with thousands of software listings from independent software vendors that make it easy to find, test, buy, and deploy software that runs on Amazon Web Services (AWS).

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Why Consumers Are Adopting B2C Marketplaces

CSM Magazine

Here is a quick glance into B2C marketplaces and the reasons why consumers prefer them to physical stores. What is a B2C Marketplace? A B2C marketplace is just like a shopping center. Why do customers prefer B2C Marketplaces? Of course, B2C marketplace will play a big role in reaching these figures.

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The Data Intelligence Glossary for Recruiting and HR Professionals

In today’s competitive marketplace, doing so is harder than ever. As a recruiter, your goal is to place the right candidates at the right jobs or into ideal accounts.

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Creating Distinction to Improve Customer Interactions

Speaker: Scott McKain, Business Consultant, Bestselling Author, Speaker

Why much of what you’ve heard – like “under promise/over deliver, “defense wins championships,” “sell harder” – does not work in today’s marketplace of multiple generations and cultures. The ONLY two factors upon which customers will judge you. October 31st, 2018 11:00 AM PST, 2:00 PM EST, 6:00 PM GMT

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Transforming Customer Care with AI

Speaker: Laura Bassett, Senior Director Product Marketing, NICE inContact

With the increase in artificial intelligence tools we see in the marketplace, it’s important to understand how AI is transforming our contact centers. Gartner predicts that by 2020, 85 percent of customer relationships will be managed without human interaction. We are well on our way and may even hit 90% by next year.

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6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center

If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.