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Guest Post: How to Align Customer Service and Sales

ShepHyken

She writes about how you can align customer service and sales in your organization. But what if we told you that, in fact, customer service and sales are much more interlinked than you may think? Keep reading our brief guide packed with excellent tips on aligning customer service and sales for top-notch results across the board.

Sales 142
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Great Sales Managers Have to Be Great Coaches

Integrity Solutions

Great sales managers are required to become great coaches. Great sales managers know that everyone in their organization takes a cue from them. It’s more true than ever that the best sales reps may not make the best sales leaders. World-class sales leadership is about embracing both of these roles.

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Why Emotional Intelligence in Sales Creates Better Customer Relationships

Integrity Solutions

Many of our important decisions in life are influenced by both emotional and rational attributes, and often, the pull of the emotional is what rules the day. Being able to navigate relationships and social networks, influence people and manage your own emotions will have a direct impact on your productivity and sales success.

Sales 87
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Effective Sales Onboarding: Your Secret to Increasing Retention + Engagement

aircall

Employee engagement is more than just getting things done—it’s identifying with what you do. One of the best strategies for increasing engagement and retention is to refine your sales onboarding process. Defining Effective Sales Onboarding. What Is an Effective Sale Onboarding Approach? .

Sales 117
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6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center

If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.

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Five Best CRMs for B2B Sales in 2022

Totango

Wondering what is the best CRM for B2B sales? Well we’re here to help with our guide to the best CRMs for both small businesses and enterprises in 2022. Use this guide to help you find the best B2B CRM for your business. What is a B2B CRM? Today’s leading CRMs tend to be cloud-based.

B2B 79
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The Complete Sales Coaching Guide: Tips and Techniques from Sales Leaders

JustCall

Competent sales teams are not built overnight. It involves a continuous practice of coaching sales teams. In fact, sales coaching plays a role in raising a high-performing team of sales reps. Missed sales quotas can be a source of chagrin for managers. So, are you tapping into coaching for your sales reps?