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Think You Need An App For Your Company? Think again.

Quiq

It’s a hard sell to get consumers to try new apps and according to mobile data and intelligence provider Localytics, 65% of users abandon an app a month after downloading it. consumers just don’t download new apps. In fact, they download about none a month.

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Can a SaaS customer who has requested to cancel be saved?

SmartKarrot

According to a survey by Localytics on all industries, 71% of all users churn within the first three months itself. There can be numerous reasons for them to discontinue the service and that can depend on their tenure as well. In fact the most percentage of churn usually happens in the initial days of product usage.

SaaS 10
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Perfect Sales to Customer Success Handoffs: The Essential Guide

SmartKarrot

In a study by Localytics , it was found that 80% of their app users are likely to churn within their first 3 months after purchase. Customer retention is not the subject that a customer success team has to think only during the time of renewals. The whole process starts from the beginning.

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