Nicereply

MARCH 25, 2022

ko is a Slovak organization that provides psychological counseling, especially to young people. Magna is another company that has been providing medical assistance where it is needed for years. You can provide donations (one-time or monthly) through Magna here. A person who needs help can contact them by message or email.

Accountability 97

Accountability Personalization 97

ShepHyken

SEPTEMBER 1, 2017

This week we feature an article by Andy Ko who writes about not making your customers wait to have their questions answered. Andy Ko is the Chief Scientist and Co-Founder at AnswerDash, a B2B software company that facilitates customer service for e-commerce businesses. Self-service support is becoming more and more widely accepted.

Self service 209

Self service B2B SaaS Enterprise 209

aircall

JULY 11, 2022

If that QA finds a bug on the pull request, they will set the label “ QA: KO ” on the PR, which will move the ticket back into “ in progress ” and back to the dev it was assigned to. To provide as much information as possible, we introduced these labels: Merge request status for developers to use when working on or reviewing a pull request.

Management 62

Management Engineering Personalization 62

Stratifyd

JUNE 13, 2019

KO : How do you think you balance working here and being a dad? KO : I'm not entirely sure there is healthy work-life balance in the startup world, to be honest. KO : Do you think that having a kid changed the way that you interact with our coworkers? KO : Yeah, it runs, I think, a little differently for me on that side.

Engineering 40

Engineering Personalization Enterprise Management 40

Fonolo

APRIL 6, 2021

Ray Ko is the Senior Ecommerce Manager at ShopPOPDisplays. Attitude is more important than skills here — as long as your team possesses the right values and service-based disposition, you’ll have a strong foundation to provide winning customer service for your retail brand.

Best practices 126

Best practices Customer Service Upselling Sales 126

Livepro

MAY 21, 2018

Category Path is now visible alongside KO version, date and time . Category Path is now visible alongside KO version, date and time When knowledge object is searched for by a user, they can now see which category the knowledge object is located in. liveproadmin. 2018-05-22T12:46:48+00:00.

Feedback 53

Feedback Management 53

AWS Machine Learning

JUNE 15, 2022

Darren Ko is a Solutions Architect based in London. Nidal has over 25 years of experience working in a variety of global IT roles at different levels and verticals. Nidal acts as a trusted advisor for many AWS customers to support and accelerate their cloud adoption journey.

APIs 92

APIs Accountability Metrics Engineering 92