SmartKarrot

JULY 8, 2022

Understand and document how each customer uses Ivans’ solutions, identifying what else they could be doing to maximize their return on investment. Represent Ivans on site at various trade shows, conventions, and client visits as needed. Provide a concierge level of support to assist customers with content loading, and maintenance.

Upselling 19

Upselling Customer advocacy Government Accountability 19

Mindtouch

OCTOBER 14, 2016

Ivan Walsh, Technical Writer (Financial Services), Misys plc, @ivanwalsh. Julio Vazquez, Senior Content Analyst, Vasont Systems, @juliov27612. Danielle M. Villegas, Founder and Head Blogger, TechCommGeekMom.com, @TechCommGeekMom. Sia Vogel, Teacher, Twitter, @siavogel.

Consulting 91

Consulting Consulting Engineering Construction 91

SmartKarrot

NOVEMBER 2, 2020

Ivan, Ivan Harris. Ivan Harris heads a blog on Salesforce service cloud and sales. “Great customer support will turn an upset customer into a company champion and keep the customer for life. Our company gives customers many ways to contact us, phone, email, or chat to build a relationship.”.

Customer retention 21

Customer retention Consulting Consulting Marketing 21

CSM Magazine

APRIL 23, 2020

They are like Rocky Balboa facing off against Ivan Drago. Why should your business be any different than all those others? That is what the customer is thinking, so they come in with the gloves on and ready to fight. They are the underdog: outmatched and outgunned. They know they probably don’t stand a chance.

Customer Service 52

Customer Service Airlines Brand ambassadors Entertainment 52

C Space

APRIL 1, 2020

Health care workers are at the forefront of fighting this pandemic and we are determined to do what we can to help protect them,” said Ivan Menezes, CEO of Diageo. The contribution will ensure the creation of more than eight million 250ml bottles of the disinfectant.

Healthcare 40

Healthcare Government Advertising Automotive 40

24-7 InTouch

MARCH 21, 2024

CX innovation has become a core need for enterprises to achieve further performance improvements and ultimately market differentiation,” said Ivan Kotzev, Lead CX Services Analyst at NelsonHall.

Enterprise 64

Enterprise Technology Marketing Feedback 64

SmartKarrot

FEBRUARY 4, 2022

Founder: Ivan Zhao. Notion is a US-based SaaS company that enables note-taking and collaboration along with markdown support to teams. The application also integrates wikis, tasks, and databases. Founded in: 2013. Pluralsight. Pluralsight creates and develops digital products that train employees for the digital workplace.

SaaS 10

SaaS Finance Advertising Engineering 10

CrazyCall

SEPTEMBER 2, 2019

Ivan Joseph – The skill of self-confidence. Ivan defines self-confidence and shows a couple of ways of training this skill. In this 3 minutes video, he names 8 things that lead to success. Without self-confidence, we are useless as salespeople. When you lose sight or belief in yourself you are doomed to failure.

Sales 67

Sales Personalization Entertainment Government 67