AWS Machine Learning

FEBRUARY 6, 2023

This blog post is co-written with Bruno Mateus, Jonathan Diedrich and Crispim Tribuna at Talkdesk. This is the first of a two-part series dedicated to the integration of Amazon Lex with the Talkdesk CX Cloud contact center. This gives us the best of both worlds, enabling WaFd to serve its clients in the best way possible.”

Cloud contact 68

Cloud contact Self service Contact Center Virtual Agent 68

Talkdesk

OCTOBER 1, 2020

Without the physical infrastructure needed to process cash, it will become increasingly difficult to ensure that clients can use cash to pay for goods and services. Institutions need to adapt much faster, scaling their infrastructure and teams up and down to remain afloat. Part I appeared first on Talkdesk. Want to know more?

Banking 74

Banking APIs Contact Center Best practices 74

AWS Machine Learning

NOVEMBER 22, 2023

Workshops – In these hands-on learning opportunities, in the course of 2 hours, you’ll be able to build a solution to a problem, and understand the inner workings of the resulting infrastructure and cross-service interaction. It’s easy to securely customize models in Amazon Bedrock. Bring your laptop and be ready to learn!

Engineering 110

Engineering Best practices APIs Government 110

Vistio

JULY 11, 2022

One of the reasons is, not just the immersive aspects of what the metaverse might become as time goes on for the CX and for the employee experience as well, but also how companies are going to figure out how to build out the infrastructure for the metaverse. There was a leadership change going on there. Not at all. Yeah, exactly.

Technology 52

Technology Self service Contact Center Analytics 52