integration 
Totango
JANUARY 3, 2024
Totango now offers integrations with leading revenue intelligence platforms Gong and Chorus to help teams enhance operational efficiency and leverage the insights gleaned from customer interactions to drive strategic decision-making. Totango’s integration process is simple and secure.
LiveVox
DECEMBER 5, 2023
By seamlessly integrating voice and digital communication with Salesforce CRM, LiveVox brings its advanced digital messaging capabilities to the forefront, offering contact centers a holistic approach to customer interaction. LiveVox is expanding the limits of digital communication within the CRM domain.
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Beyond Philosophy
MAY 20, 2023
we explore how you can integrate customer behavior, and the emotions that drive that behavior, into your journey maps. The post How to integrate Customer behavior into your journey maps to gain ROI appeared first on Beyond Philosophy. Follow Colin on Twitter HERE.
kommunicate
AUGUST 23, 2023
Last Updated on August 23, 2023 Below is a simple guide for users who have integrated a chatbot to their website and now want to track its performance. We are going to integrate Google Analytics with a chatbot built using Kommunicate’s Kompose chatbot builder. Before we dive in, let’s see why its important to integrate [.]
Speaker: Keith Kmett, Principal CX Advisor at Medallia
🔑 Connection to Customer Journey Maps: How to effectively integrate customer journey mapping into the CX orchestration process. This includes the key concepts, strategies, and best practices involved in CX orchestration.
Totango
NOVEMBER 16, 2023
That’s why Totango now offers powerful integrations with leading email and scheduling providers, including Gmail , Outlook , Google Calendar , and Outlook Calendar , to help make every touchpoint, every moment, and every communication with customers more streamlined and effective. “I’ve Not a problem.
Cisco - Contact Center
FEBRUARY 23, 2024
They play an integral… Read more on Cisco Blogs Partners serve as the lifeblood of Cisco and form an essential part of the backbone that supports thousands of businesses across Europe, the Middle East, and Africa (EMEA).
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Download the eBook and get started with impactful, integrated CX today. Learn where you fit today among three stages from “diagnostic” to “strategic listening and closing the loop” to “strategic insights,” and how to rapidly increase conversions, customer satisfaction, and brand perception with the right tactics and tools.
Advertiser: ZoomInfo
Leveraging research and commentary from industry analysts, this eBook explores how your sales team can get back valuable time by overcoming some pain points with your CRM, such as low adoption rates, integrations, and data quality.
Advertiser: ZoomInfo
To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and promote omnichannel marketing.
Advertiser: ZoomInfo
Critical integrations that fit directly into your sales processes and workflows. Download ZoomInfo’s data-driven eBook for guidance on effectively assessing the vendor marketplace. After reading, you’ll gain insight into the following components: How to develop a framework for analyzing a vendor’s contact and account data.
Advertiser: ZoomInfo
Leading integrations that fit directly into your CRM and workflow. Leveraging leading industry research from industry analysts, this eBook explores how your sales team can gain back valuable time with the following: Conquering the most difficult pain points in your CRM. Combatting low adoption rates and data quality.
Speaker: Nichole Devolites, Customer Experience Expert, SecureAuth
Nichole Devolites is joining us on July 27th at 12 pm EDT to discuss how CX professionals can integrate and connect their communities with the customer lifecycle. Community is a central part of this responsibility yet, there are times when it is difficult for those of us who work in CX to connect your community with your customers’ journey.
Speaker: Panel hosted by Adrian Speyer, Head of Community, Vanilla Forums
Join us to learn: How to integrate your knowledge base (and KCS) with your community. Vanilla’s Head of Community, Adrian Speyer leads the panel to uncover and discuss their common initiatives and their individual journeys to success. How to establish a successful ambassador program. The best community advice our panelists have ever gotten.
Speaker: Beth Vanderkolk, Lindsay Olson, & Amanda Peterson, The MURAL Community Team
How community has become integral to the MURAL strategy. Beth Vanderkolk and Community Managers Lindsay Olson and Amanda Peterson will be conducting a power hour to explain how they have used Vanilla to build such a wonderful community. Join in the conversation to learn: How they built their community team.
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