JustCall

AUGUST 7, 2023

AI tools have become a common addition to most customer service organizations. A recent National Bureau of Economic Research study states that introducing AI-based conversational assistants to customer support agents resulted in a 14% boost in the number of issues resolved per hour. can be automated via AI chatbots and assistants.

Chatbots 52

Chatbots Analytics Marketing Customer Support 52

AWS Machine Learning

MARCH 28, 2024

For example, the training data used for BloombergGPT is 51% domain-specific documents, including financial news, filings, and other financial materials. Collecting and preparing finance data Domain continual pre-training necessities a large-scale, high-quality, domain-specific dataset.

Finance 98

Finance Metrics Banking Engineering 98

AWS Machine Learning

AUGUST 3, 2022

Amazon Comprehend is a natural-language processing (NLP) service you can use to automatically extract entities, key phrases, language, sentiments, and other insights from documents. All you need to do is load your dataset of documents and annotations, and use the Amazon Comprehend console, AWS CLI, or APIs to create the model.

Benchmark 68

Benchmark APIs Metrics Scripts 68

TechSee

MAY 19, 2020

Data shows that 52% of consumers register their products when offered an option to do so on mobile and are more likely to purchase extended service plans or buy related parts and accessories. Data in exchange for value. Younger consumers have grown up as digital natives and are less focused on data privacy.

Self service 207

Self service Sales Customer effort Technology 207

AWS Machine Learning

OCTOBER 5, 2023

Artificial intelligence (AI) and machine learning (ML) have seen widespread adoption across enterprise and government organizations. Processing unstructured data has become easier with the advancements in natural language processing (NLP) and user-friendly AI/ML services like Amazon Textract , Amazon Transcribe , and Amazon Comprehend.

Benchmark 98

Benchmark Best practices Metrics Government 98

AWS Machine Learning

AUGUST 15, 2022

An IDP pipeline with AWS AI services empowers you to go beyond OCR with more accurate and versatile information extraction, process documents faster, save money, and shift resources to higher value tasks. In this two-part series, we discuss how you can automate and intelligently process documents at scale using AWS AI services.

Banking 75

Banking APIs Accountability Analytics 75

AWS Machine Learning

AUGUST 16, 2023

Satellite and aerial images provide insight into a wide range of problems, including precision agriculture, insurance risk assessment, urban development, and disaster response. Training machine learning (ML) models to interpret this data, however, is bottlenecked by costly and time-consuming human annotation efforts.

Scripts 72

Scripts Analytics Technology Benchmark 72

AWS Machine Learning

AUGUST 3, 2023

Amazon Rekognition is a fully managed service that can perform CV tasks like object detection, video segment detection, content moderation, and more to extract insights from data without the need of any prior ML experience. Training ML algorithms for pose estimation requires a lot of expertise and custom training data.

APIs 64

APIs Scripts Engineering Technical Support 64

AWS Machine Learning

MAY 22, 2023

Generative AI is in the midst of a period of stunning growth. The power of LLMs comes from their capacity to learn and generalize from extensive and diverse training data. This dataset contains questions posed by human annotators on a set of Wikipedia articles. Under Data source , you can provide the path to your training data.

APIs 91

APIs Scripts Metrics Accountability 91

AWS Machine Learning

APRIL 11, 2023

Streamlit is an open-source Python library that makes it easy to create and share web apps for ML and data science. As a data scientist, you may want to showcase your findings for a dataset, or deploy a trained model. As an example, we use a custom Amazon Rekognition demo, which will annotate and label an uploaded image.

Scripts 74

Scripts Automotive Engineering Healthcare 74

AWS Machine Learning

JUNE 29, 2022

This has led to an exponential growth in the amount of online conversation data, which has helped in the development of state-of-the-art natural language processing (NLP) systems like chatbots and natural language generation (NLG) models. Over time, various NLP techniques for text analysis have also evolved. return item.

Metrics 74

Metrics Telecommunications APIs Benchmark 74

Solvvy

OCTOBER 18, 2022

Traditional Chatbots vs. Conversational AI: What is the Difference? Reviewing the timeline of how chatbots evolved provides insights into how different chatbots work. Artificial intelligence (AI) enhanced chatbots as early as the 1990s, and advancements make their capabilities more and more impressive.

Chatbots 62

Chatbots Self service Journey mapping Entertainment 62

AWS Machine Learning

MARCH 1, 2023

Amazon Comprehend is a managed AI service that uses natural language processing (NLP) with ready-made intelligence to extract insights about the content of documents. It develops insights by recognizing the entities, key phrases, language, sentiments, and other common elements in a document.

APIs 69

APIs Metrics Accountability Scripts 69

JustCall

APRIL 26, 2022

This is where AI call center solutions come into the picture. Sales and customer support teams around the world are already deploying call center AI software – and so should you. The Paradigm Shift: How AI Has Changed Call Centers Forever? 7 Benefits of Leveraging AI in Call Centers. Solving customer problems faster.

Call Center 52

Call Center Sales Interactive Voice Response call center software 52

ViiBE Blog

JULY 22, 2022

Your CRM system is a powerful tool that can help your business to manage its customer data more effectively. Better decision making: with a CRM, you can track your data and analytics to make better decisions about your business. AI can be used for a number of different things, such as lead generation, customer support, and even sales.

CRM 52

CRM Upselling Sales Marketing 52

AWS Machine Learning

DECEMBER 5, 2023

Structured data, defined as data following a fixed pattern such as information stored in columns within databases, and unstructured data, which lacks a specific form or pattern like text, images, or social media posts, both continue to grow as they are produced and consumed by various organizations.

APIs 101

APIs Enterprise Accountability Healthcare 101

AWS Machine Learning

OCTOBER 4, 2022

Unlike traditional rule-based methods, ML automatically infers patterns from data so as to perform your task of interest. Although this bypasses the need to curate rules for automation, it also means that ML models can only be as good as the data on which they’re trained. However, data creation is often a challenging task.

Best practices 78

Best practices Feedback Construction Accountability 78

AWS Machine Learning

SEPTEMBER 14, 2023

“Data locked away in text, audio, social media, and other unstructured sources can be a competitive advantage for firms that figure out how to use it“ Only 18% of organizations in a 2019 survey by Deloitte reported being able to take advantage of unstructured data. The majority of data, between 80% and 90%, is unstructured data.

APIs 97

APIs Government Accountability Engineering 97

AWS Machine Learning

AUGUST 24, 2023

With SageMaker Profiler, you can track all activities on CPUs and GPUs, such as CPU and GPU utilizations, kernel runs on GPUs, kernel launches on CPUs, sync operations, memory operations across GPUs, latencies between kernel launches and corresponding runs, and data transfer between CPUs and GPUs. For more information, refer to documentation.

Scripts 79

Scripts Metrics Finance Enterprise 79

AWS Machine Learning

NOVEMBER 22, 2023

Focus areas The design principles and best practices of the reliability pillar are based on insights gathered from our customers and our IDP technical specialist communities. Annotate queries using a variety of answers. Maintain consistency in annotation style and while annotating fields with spaces.

Best practices 83

Best practices APIs Accountability Enterprise 83

AWS Machine Learning

JANUARY 4, 2024

Generative AI has opened up a lot of potential in the field of AI. One such area that is evolving is using natural language processing (NLP) to unlock new opportunities for accessing data through intuitive SQL queries. The primary goal is to automatically generate SQL queries from natural language text.

Best practices 122

Best practices Enterprise Engineering APIs 122

AWS Machine Learning

MARCH 15, 2024

This is a guest blog post written by Nitin Kumar, a Lead Data Scientist at T and T Consulting Services, Inc. Medical data restrictions You can use machine learning (ML) to assist doctors and researchers in diagnosis tasks, thereby speeding up the process. This isolated legacy data has the potential for massive impact if cumulated.

Healthcare 101

Healthcare Government Best practices Engineering 101

AWS Machine Learning

NOVEMBER 22, 2023

Now all you need is some guidance on generative AI and machine learning (ML) sessions to attend at this twelfth edition of re:Invent. And although generative AI has appeared in previous events, this year we’re taking it to the next level. And although our track focuses on generative AI, many other tracks have related sessions.

Engineering 113

Engineering Best practices APIs Government 113

AWS Machine Learning

NOVEMBER 20, 2023

KT Corporation is one of the largest telecommunications providers in South Korea, offering a wide range of services including fixed-line telephone, mobile communication, and internet, and AI services. The AI Food Tag can help patients with chronic diseases such as diabetes manage their diets. 24xlarge instances.

Scripts 93

Scripts Finance Telecommunications Enterprise 93

AWS Machine Learning

MARCH 13, 2024

By orchestrating toxicity classification with large language models (LLMs) using generative AI, we offer a solution that balances simplicity, latency, cost, and flexibility to satisfy various requirements. Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies.

APIs 110

APIs Engineering Advertising Management 110

AWS Machine Learning

NOVEMBER 30, 2023

The risks associated with generative AI have been well-publicized. Research shows that not only do risks for bias and toxicity transfer from pre-trained foundation models (FM) to task-specific generative AI services, but that tuning an FM for specific tasks, on incremental datasets, introduces new and possibly greater risks.

Construction 90

Construction Metrics industry standards APIs 90

AWS Machine Learning

MARCH 14, 2024

Generative AI applications driven by foundational models (FMs) are enabling organizations with significant business value in customer experience, productivity, process optimization, and innovations. In this post, we explore different approaches you can take when building applications that use generative AI.

Best practices 107

Best practices Engineering Chatbots Enterprise 107

TechSee

JULY 27, 2021

The Internet of Things (IoT) refers to a network of physical objects or “things” embedded with smart technology, enabling these objects to collect and exchange data. Using sensors, this data can be transformed into actionable information that businesses can use to prepare their disaster recovery plan. Invest in IoT.

CRM 207

CRM Technology Enterprise 207

AWS Machine Learning

MARCH 7, 2023

Therefore, it’s critical to automatically discover insights from these transcripts, perform theme detection to analyze multiple customer conversations, and automatically present a set of themes that indicate the top reasons for customer contact, so that the customer problems are addressed in the right way and as soon as possible.

Analytics 76

Analytics Contact Center Engineering Cloud contact 76

AWS Machine Learning

APRIL 19, 2024

Iambic Therapeutics is a drug discovery startup with a mission to create innovative AI-driven technologies to bring better medicines to cancer patients, faster. Our advanced generative and predictive artificial intelligence (AI) tools enable us to search the vast space of possible drug molecules faster and more effectively.

Metrics 93

Metrics APIs Scripts Construction 93

AWS Machine Learning

NOVEMBER 16, 2023

Almost 50 years later, the estimation of housing prices has become an important teaching tool for students and professionals interested in using data and ML in business decision-making. Here, we use the term foundation model to describe an artificial intelligence (AI) capability that has been pre-trained on a large and diverse body of data.

Real estate 89

Real estate APIs Scripts Accountability 89

AWS Machine Learning

APRIL 19, 2023

At AWS re:Invent 2022, Amazon Comprehend , a natural language processing (NLP) service that uses machine learning (ML) to discover insights from text, launched support for native document types. Prepare the training data Before we train our custom classification model, we need to prepare the training data.

APIs 78

APIs Metrics Enterprise Best practices 78

AWS Machine Learning

AUGUST 26, 2022

Due to high volume of applications, capturing strategic insights and getting key information from the contents is a time-consuming, highly manual, error prone and expensive process. Amazon Textract is an ML service that automatically extracts text, handwriting, and data from scanned documents using pre-trained ML models.

APIs 87

APIs Banking Accountability Analytics 87

JivoChat

FEBRUARY 22, 2023

According to recent data , the global market for E-commerce outsourcing was valued at $262 billion in 2022 and is projected to expand at a compound annual growth rate (CAGR) of 9.4% from 2023 to 2030. This growth reflects the increasing demand for outsourcing today and for the years to come.

outsourcing 82

outsourcing SaaS Accountability Analytics 82

AWS Machine Learning

DECEMBER 2, 2022

“Intelligent document processing (IDP) solutions extract data to support automation of high-volume, repetitive document processing tasks and for analysis and insight. Train a customer document classifier with the training data. Refer to Preparing training data for more details on training a custom classification model.

APIs 72

APIs Healthcare Enterprise Analytics 72

TechSee

APRIL 10, 2019

Customers can interact with the company via their preferred channel, and the data set and next best action will be consistent across all of those channels. Verizon – AI-based digital tools. Artificial intelligence (AI) revolves around creating intelligent machines that work and react like humans.

Customer Experience 154

Customer Experience Customer centricity Interactive Voice Response Wireless 154

AWS Machine Learning

MARCH 22, 2023

Universities and other higher learning institutions have collected massive amounts of data over the years, and now they are exploring options to use that data for deeper insights and better educational outcomes. You can use machine learning (ML) to generate these insights and build predictive models.

Education 74

Education Feedback Government Analytics 74