Russel Lolacher

OCTOBER 3, 2022

Or, listen on: Apple Podcasts. What you need to have in place before you start looking for your next job. The importance of understanding your values to others. In this episode of Relationships at Work, Russel chats with Executive Career Strategist Maureen McCann on taking the right steps for your career transition.

Personalization 98

Personalization Employee engagement Marketing Management 98

Russel Lolacher

SEPTEMBER 6, 2022

Or, listen on: Apple Podcasts. Why transparency is so important and so hard. In this episode of Relationships at Work, Russel chats with organizational consultants and compensation experts Crystal Henrickson and Annika Reinhardt on the role of employee compensation in professional development and workplace culture. PLAY AND SUBSCRIBE.

Consulting 52

Consulting Consulting Coaching Marketing 52

Russel Lolacher

JUNE 27, 2022

Or, listen on: Apple Podcasts. In this episode of Relationships at Work, Russel chats with multi-time best selling author, researcher and international Hall of Fame speaker Eric Chester on the ingredients to an on fire workplace culture that solves the employee retention problem. Connect with Eric on his platforms: Eric’s Website.

Real estate 52

Real estate Personalization Management Scripts 52

Russel Lolacher

APRIL 10, 2023

In this episode of Relationships at Work, host Russel Lolacher chats with psychologist and data analyst Dr. Kalifa Oliver on the importance of people analytics when hearing the voice of employee (VOE) at work. The importance of intent when gathering data. Why data is more important than what is assumed. We’ve made it up.

Analytics 52

Analytics Surveys Consulting Consulting 52

JivoChat

JUNE 5, 2023

Building a successful ecommerce online store is a challenging task, mainly when considering the highly competitive environment your business will be in. Fast Load Page Time Another fundamental factor that makes a good ecommerce online store is the time it takes to load every page of your website. An essential aspect is the design.

Analytics 75

Analytics Marketing B2B Sales 75

JivoChat

JANUARY 17, 2021

Why is lead generation important for contractors? Why is Lead Generation Important for Contractors? Despite its importance, quality lead generation remains the top marketing challenge for contractors and most other companies year-after-year: Source. Nor do they generate monthly recurring revenue like the best B2B SaaS brands.

Construction 52

Construction Sales Feedback Engineering 52

aircall

JUNE 4, 2021

Most big businesses and retailers had already established their online presence even before the pandemic, but coronavirus accelerated their digital transformation efforts. The e-commerce customer service experience has changed immensely over the past year and a half. Then you’d head out to the mall or a shopping center.

Customer Service 71

Customer Service CRM Customer retention Feedback 71

Russel Lolacher

NOVEMBER 14, 2022

Or, listen on: Apple Podcasts. Big part of the conversation we’re having today. But before we do such things, Rob, I gotta ask you the same question I asked all of my guests, which is, what’s your best or worst employee experience? He has many many years of experience in research, communications and marketing.

Personalization 52

Personalization Consulting Consulting Advertising 52

Quiq

JUNE 15, 2022

Have you considered how technology like SMS hospitality messaging can actually make guest experiences more personalized? Have you considered how technology like SMS hospitality messaging can actually make guest experiences more personalized? Share This Story The hospitality industry is, by nature, a very human business.

Personalization 78

Personalization Transportation Brand ambassadors Feedback 78

Lumoa

APRIL 24, 2018

NPS is used by the biggest companies and leaders in its industries: from Apple to Airbnb, from Amazon to Tesla. Before we dive deeper, here’s a detailed guide to how to improve your customer experience with NPS (and here is a quick summary of what NPS is and isn’t ). All the leaders were asked the same two questions : 1.

Consulting 135

Consulting Consulting Metrics Feedback 135

Comm100

JUNE 13, 2018

While the Friday after Thanksgiving has been known as the unofficial start of the shopping season, 4 in 10 consumers begin holiday shopping before Halloween, and as much as 12.2 percent begin shopping before September. percent begin shopping before September. For retailers, this old saying rings tried-and-true. Source: Statista.

Self service 52

Self service Chatbots Advertising Sales 52

Quiq

JUNE 15, 2022

Have you considered how technology like SMS hospitality messaging can actually make guest experiences more personalized? Have you considered how technology like SMS hospitality messaging can actually make guest experiences more personalized? The hospitality industry is, by nature, a very human business. High tech and high touch.

Personalization 52

Personalization Transportation Brand ambassadors Feedback 52

Comm100

FEBRUARY 6, 2018

Here’s a quick glance at what’s included in this post: Which Factors Should I Consider When Deciding on a Customer Engagement Tool? Here’s a quick glance at what’s included in this post: Which Factors Should I Consider When Deciding on a Customer Engagement Tool? The question is a loaded one.

CRM 41

CRM Enterprise SaaS Marketing 41