Remove help-pages
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8 Best Practices for Designing a Helpful Contact Page

Help Scout

Your contact us page is the first place customers go for answers on your website. See contact us page examples from top companies for ideas on how to design yours right. Read the full article

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How Can FAQ Pages Help Your Customer Service?

CSM Magazine

FAQs Can Help. This can also be useful if you have a high number of questions and answers that would be cluttered if shown on one page. FAQ sections can also be used to help customers troubleshoot problems they are having with a service. FAQs That Help Your Customer Service Team. Using FAQ Sections for Aftersales .

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The Psychology of the Word “Because” to Get Customers to Accept Your Word As Final

Myra Golden Media

For help de-escalating with customers, check out my De-escalation Academy. Researchers had the people use three different, specifically worded requests to cut in line: “Excuse me; I have five pages. Researchers had the people use three different, specifically worded requests to cut in line: “Excuse me; I have five pages.

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Guest Post: 5 Tips to Foster a Customer Community in Your Business

ShepHyken

for example, if you own a software business, send a quick introductory video that addresses them by name and offers helpful tips and info they may need. or other helpful topics. Reply to All Comments & Posts on Your Social Media Pages. There are many ways to send a personal welcome —?for first-round interview questions ?or

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Your Guide to Using Conversational Marketing to Drive Demand Generation

Studies show the return on investment (ROI) of conversational marketing helps your marketing team drive revenue. According to Bold 360, “81 percent of B2B buyers have left a page because they didn’t want to fill out a form.”.

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Guest Post: How to Nail Automated Customer Service Email Writing

ShepHyken

This saves time and helps to reduce support team workload. That’s like adding the same generic product description when you create product pages : people will notice them everywhere. A typical lengthy email: “In order to access your account, please go to our home page www.example.com. Not exactly. But there’s a small problem.

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Guest Blog: How Live Chat Can Improve Conversion Rate For Your Business

ShepHyken

Live chat is a powerful tool that can help you reach your customer in a myriad of different ways. Here are a few tips on how to get the most for your money and improve conversion rates for your business using your help desk software. This strategy can help recover lost sales and boost your bottom line almost immediately.

Analytics 686
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6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center

If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.