for-business payment-processing 
ShepHyken
APRIL 29, 2022
Behind the scenes, Otter’s digital transcription starts with AI, including automated speech recognition and natural language processing. This kind of so-called “retargeting” once felt creepy, but now we’re used to the companies we do business with knowing a ton about us and using that information to market to us using AI-powered tools.
ShepHyken
DECEMBER 24, 2021
Specifically, need to safeguard customer credit card payment data.? . Payment Card Industry Data Security Standard (PCI-DSS) is a security standard for businesses handling major credit cards that are aimed at reducing fraud. As a call center operator, it’s essential for you to protect sensitive cardholder data.
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ShepHyken
DECEMBER 29, 2021
They announced to the customers that there was a problem taking payment, but they were happy to let each customer order what they wanted. All they asked was that the customers leave their names and numbers so they could call when the terminals were working and take payment over the phone. The staff was struggling. Consider this.
ShepHyken
AUGUST 31, 2023
This week, we feature an article by Sage , an international company that helps organizations of all sizes with accounting, payroll, and payment solutions. They write about how improving customer journeys increases business growth. But don’t worry. Optimize this journey, and growth is well within your grasp.
ShepHyken
AUGUST 28, 2020
For frontline businesses, reducing the risk of coronavirus infection has become an inevitable concern. But one pandemic-driven technological shift that is gaining more attention in the retail sector than any other measures and will remain even after the pandemic is over, is – contactless payment. WHAT ARE CONTACTLESS PAYMENTS?
Callminer
OCTOBER 11, 2018
To gain some insight into these commonly-overlooked and often-undervalued metrics, we reached out to a panel of call center pros and business leaders and asked them to answer this question: What’s the single most undervalued / overlooked call center metric (and how can companies do a better job of leveraging it)?
OctopusTech
APRIL 24, 2024
It is an indispensable part of your plan to make the best choices for your internet business. All the Tools You Need: From stock management to order and payment processing, Shopify has taken care of all the essentials to manage your business. It is all about learning the terrain of financials.
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