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Amazon SageMaker Feature Store now supports cross-account sharing, discovery, and access

AWS Machine Learning

Amazon SageMaker Feature Store is a fully managed, purpose-built repository to store, share, and manage features for machine learning (ML) models. Features are inputs to ML models used during training and inference. Features are used repeatedly by multiple teams, and feature quality is critical to ensure a highly accurate model.

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Personalize your generative AI applications with Amazon SageMaker Feature Store

AWS Machine Learning

One such component is a feature store, a tool that stores, shares, and manages features for machine learning (ML) models. Features are the inputs used during training and inference of ML models. A feature store maintains user profile data. A media metadata store keeps the promotion movie list up to date.

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Transforming Business Communication: New Texting Features

VirtualPBX

Recognizing this, VirtualPBX, a leading provider of advanced business communication solutions, is thrilled to unveil two groundbreaking texting features that are set to revolutionize inbound SMS and automated marketing capabilities. Effective communication plays a pivotal role in the success of any business.

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Your ‘Must Have’ Features For Successful Online Shopping

Beyond Philosophy

The report found three features online shoppers deemed most critical to earning their business: Many return options, including in-store and shipping options; 87% said having multiple return options would make them more likely to buy a product online. They feel unsatisfied with their experience because it wasn’t extraordinary enough.

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Changes in Consumer Habits: Looking Back Over the Last 12 Months of Retail

Special features on grocery and convenience stores! This large-scale North American survey explores changes in expectations over the last year. You’ll learn: What consumers expect. How habits are solidifying. Where to focus to drive the greatest impact.

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Top Features to Look for in Customer Support Solutions

TeamSupport

When looking at customer support solutions, it's essential to identify features that not only address current needs but are also scalable for future growth and challenges. A live chat feature satisfies this demand by providing real-time assistance, significantly enhancing customer satisfaction. This is where TeamSupport stands out.

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Features, Bugs, Insights and the Art of Solving Customer Problems

Customer Service Life

As much as I’d love to wave my hand to implement new features on the spot, it’s not always possible. Feature Requests – When customers want our product to do something it wasn’t designed to do. I aim to review the feature request tickets at least once a month to understand what customers are asking for.

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4 Crucial Things to Look for In A Call Center Software

Want to know what essential features you should look for in call center software? This whitepaper breaks down four crucial things to consider. Download it now and come away with smart insights on choosing the right software for your needs.

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Why Conversational AI Is Key to Customer Service in the Customer Experience Era

Customer satisfaction has become more important than price or any individual feature. In today’s hyper-competitive market, every business must become a customer experience-first business. Read the new Tractica white paper to learn how important conversational AI is to your CX strategy.

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How Deepgram Works

Regardless of whether you are evaluating Automatic Speech Recognition (ASR) solutions to get more value out of your call center data, build the next game-changing voice feature, or are just looking to save a lot of money on speech transcription, Deepgram is the platform to get you there. Deepgram Enterprise speech-to-text features.

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How to Fearlessly Empower Your Contact Center Agents

Speaker: Jeff Toister, Employee Training Expert, Bestselling Author, Speaker

Gain practical tips from case studies featuring leading companies. And executives worry about the cost of investing in new tools and resources. By the end of this webinar, you will know: Clear and actionable steps to immediately improve agent empowerment. Learn the tools to allow agents to deliver remarkable experiences.

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A Guide to Online Communities for Enterprise Organizations

Crucial enterprise community features to look for when assessing vendors. This guide will provide you with an overview of what procuring an online community can do for enterprise organizations, including: How community compliments enterprise priorities. How community addresses key challenges.

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5 Essential Pieces of a Prospecting Solution

Five essential features to consider when assessing the vendor landscape. Using ZoomInfo’s exclusive research, third-party studies, and analyst briefs, this eBook aims to help B2B sales leaders better understand: Different ways prospecting solutions maximize sales productivity and effectiveness.

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Google Analytics 4: The Ultimate Call Center Guide for a Stress-free Transition

Learn the basics of what’s new in Google Analytics 4, and how to use those features to build a measurement strategy that includes call tracking metrics aligned with your team’s goals.

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The State of Customer Experience 2023 Research Report

The Northridge Group’s 7th annual State of Customer Experience 2023 report resulted from surveys of 1000 customers and 250 business leaders and features insights that businesses across all industries can use to benchmark their Customer Service and improve the Customer Experience.