ProProfs Blog

AUGUST 6, 2021

Modern employees today are looking beyond just a 9-to-5 job. Following this trend, employee engagement has quickly become a popular metric to gauge work satisfaction, employee productivity, and, eventually, business growth. . We will explore the 20 best employee engagement software in 2021 and compare their features.

Employee engagement 147

Employee engagement Surveys Feedback Analytics 147

Noble Systems

AUGUST 25, 2020

To address these challenges, many financial services firms are turning to Gamification. From onboarding and product launches to regulatory compliance and ongoing training and coaching, gamification makes learning new information fun and engaging. Gamification can be used by banks, lenders, and other financial institutions to: 1.

Gamification 71

Gamification Employee engagement Banking Contact Center 71

Playvox

SEPTEMBER 30, 2021

At Playvox, we believe that gamification is just using data in a useful and smart way to drive people’s behaviors for the better. You’re probably familiar with one of the most famous examples: the gamification of physical movement in Just Dance , a video game that encourages players to imitate an animated dancer on the screen.

Gamification 52

Gamification Call Center Contact Center Coaching 52

Liveops

MARCH 11, 2021

Watch the full webinar here. . You need to provide them with tools to share feedback with you on their level of engagement.” – Greg Hanover . Measuring engagement and productivity is not a one-size-fits-all model. An important piece to integrate is real-time feedback. Give your agents time to adapt.

Gamification 118

Gamification Enterprise Contact Center Contact center software 118

Liveops

MARCH 15, 2021

Watch the full webinar here. . You need to provide them with tools to share feedback with you on their level of engagement.” – Greg Hanover . Measuring engagement and productivity is not a one-size-fits-all model. An important piece to integrate is real-time feedback. Give your agents time to adapt.

Gamification 62

Gamification Enterprise Contact Center Contact center software 62

COPC

APRIL 1, 2024

They extend to tools for answering customer queries, feedback and coaching systems, and virtual collaboration. Personalized Agent Training The adoption of digital gamification is a major component of this change. This approach moves away from traditional methods, making training more engaging and interactive.

Customer Experience 89

Customer Experience Gamification Benchmark Chatbots 89

Noble Systems

SEPTEMBER 8, 2020

Many companies are turning to gamification to effectively build knowledge, develop new skills, and motivate employees to align with changing customer needs. Encouraging and even rewarding remote collaboration can go a long way to address feelings of isolation and keep all employees engaged. We are all learning as we go.

contact center workforce 76

contact center workforce Best practices Contact Center Employee engagement 76