What is In-App Support?
HelpCrunch
FEBRUARY 23, 2021
appeared first on HelpCrunch blog. What is the burning question for them in this context? Delivering timely help to a user. There are two teams [ … ]. The post What is In-App Support?
Tue.Feb 23, 2021
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How CX can help you connect online with your customers
5CA
FEBRUARY 23, 2021
Read our blog to learn the seven CX trends we predict will take off in 2021. It’s never been more important to update your CX strategy for e-stores.
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How healthcare workers can overcome increased levels of stress and burnout
Nuance
FEBRUARY 23, 2021
Visit Nuance's What's next blog to see the full content. So much about life in healthcare has changed, from the ways in which we triage suspected COVID cases in the parking [.] The post How healthcare workers can overcome increased levels of stress and burnout appeared first on What’s next. This is a summary.
Keep it Confidential with the New Poly Savi 7300 DECT Headset
Plantronics
FEBRUARY 23, 2021
Enter [ ] The post Keep it Confidential with the New Poly Savi 7300 DECT Headset appeared first on Poly Blog.
Drips, Bots, and Blogs: A Non-Traditional Approach to Learning Reinforcement
Speaker: Shannon Tipton, Chief Learning Officer, Learning Rebels LLC
We'll discuss self-directed microlearning content and how blogs, chatbots, and email lessons can provide the combined value of chunked content. In this session, we will learn about three different types of drip delivery platforms.
Part 1: Three Ways to Achieve Success for Your Customers…and Your Bottom Line
TeamSupport
FEBRUARY 23, 2021
In this blog series, we will explore the three ways to achieve success for your customers… and for your bottom line. And there must be a shift out of reactive mode and into far more effective proactive stances by gathering and using the data from every interaction to inform this approach. Ensure Product Adoption and Use.
A Short History of Call Center Technology
Fonolo
FEBRUARY 23, 2021
This blog is for contact center industry newbies. It’s a quick rundown of call centers and how contact center technology has developed over the last 70 years. What does call center technology mean? Call center technology refers to a vast range of software and hardware used to run the modern call center.
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