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Complaining Customers Are Your Best Customers. But Why?

Comm100

If you work in customer service, chances are you know the signs of a complaining customer. You may recognize the way they hold up the line at checkout, the way they demand to speak to management, or the way a look of disbelief plants itself on their faces when they hear that what they are asking for simply cannot be done.

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37 HR Professionals & Hiring Managers Share the Most Useful Customer Service Interview Questions for Managers

Callminer

Managers play an integral role in ensuring high quality customer service, from hiring and training call center agents to monitoring performance, keeping tabs on vital call center metrics and keeping agents motivated every day. William Taylor. Barbara Hernandez-Taylor. Pratibha Vuppuluri. Alexander M. Pratibha Vuppuluri.

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37 HR Professionals & Hiring Managers Share the Most Useful Customer Service Interview Questions for Managers

Callminer

Managers play an integral role in ensuring high quality customer service, from hiring and training call center agents to monitoring performance, keeping tabs on vital call center metrics and keeping agents motivated every day. William Taylor. Barbara Hernandez-Taylor. Pratibha Vuppuluri. Alexander M. Pratibha Vuppuluri.