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USAN
JUNE 14, 2022
The second factor is an increase in customer unruliness. The second factor is an increase in customer unruliness. Since the start of the pandemic, stories of rude, agitated customers have been on the rise. This negativity and toxicity have prompted many agents to seek employment in more positive, supportive environments.
SmartKarrot
NOVEMBER 2, 2020
Customer retention is very challenging for businesses especially in 2020. The unprecedented times and business environment have made it uncertain for business leaders on what steps to take to retain customers. In this mix, it is necessary to find efficient ways to sustain your business. What do Experts have to say?
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