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Customer service challenges of remote work

ViiBE Blog

ViiBE Blog Customer service challenges of remote work Anna Gorina January 19, 2022 Share this article Contents Share this article Contents Before 2020, only a few companies across the globe had remote work best practices in place where they were used to allowing team members to work from home for a certain period of time regularly.

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How to Apply Customer Experience Advocacy in Marketing

ProProfs Blog

In 2017, United Airlines went viral when a passenger was forcibly removed in an overbooked flight. When done right, it boosts retention, satisfaction, and most recently, a company’s marketing efforts. Customer experience marketing refers to strategies that focus on and improve your customers’ experiences with you.

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