cx-mastermind 
ClearAction
JANUARY 8, 2024
Insights Utilization Rate is a new phrase I’ve coined to represent how well your enterprise is absorbing, adopting, and acting on insights about customers (CX), partners (PX), and employees (EX). 24 Ways to Boost 2024 CX ROI. How can CX teams help these organizations absorb, adopt, and act on CX insights for the purposes listed above?
ClearAction
FEBRUARY 13, 2023
It makes your CX team indispensable. This customer experience course is an actionable overview for making CX a team sport company-wide. Leading customer experience for almost-automatic CX excellence is the aim of all resources at ClearAction Continuum. It’s indisputable, enduring value.
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CustomerSuccessBox
DECEMBER 6, 2021
He is a complete customer-centric growth mastermind. Jeff Breunsbach is the co-founder of Gain Grow Retain , a community for Customer Success leaders to share their work, collaborate, and grow their careers, He is also the Director of CX at Higher Logic , and is a former Managing Partner at Customer Imperative. Sue Nabeth Moore.
Hello Customer
SEPTEMBER 17, 2020
Our first guest was CX mastermind Steven Van Belleghem , together they discussed how organizations can create a strong value proposition for their customers in challenging times. According to Steven, there are some CX steps companies need to go through if they want to become frontrunners. First, they need a good product.
Hello Customer
SEPTEMBER 17, 2020
Our first guest was CX mastermind Steven Van Belleghem , together they discussed how organizations can create a strong value proposition for their customers in challenging times. According to Steven, there are some CX steps companies need to go through if they want to become frontrunners. First, they need a good product.
Stratifyd
JUNE 6, 2019
Gen Zers are digital masterminds, as they’ve never lived without Google, Apple, Facebook, or Amazon. Their incredibly short attention spans and “see now, buy now” mentalities make them crave immediacy and demand a highly personalized CX. consumers. (Oh, Oh, crap, we’re getting old). I'm not the only one).
BetterXperience
DECEMBER 22, 2015
It appears it doesn’t take a criminal mastermind to pick up the phone and either social engineer your employees to gain access or already have answers to the questions. If interrogations aren’t keeping consumers then what exactly is it doing? It will create a superior customer experience.
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