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Customer Service Summit Attendee List & Webinar Recordings

CSM Magazine

Last week, CSM joined over 500 customer support, experience and workforce management leaders to discuss how executives are building their 2019 workforce and supporting their most important resource – their agents. But more importantly, you can catch these speakers and more at the Customer Service Summit West (June 3-4, San Diego).

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Simplified Partner Tools: Cisco’s First-Ever MSP Support for Exceptional Customer Experiences

Cisco - Contact Center

At Cisco we are creating more business value by customizing Cisco tools and services for our partners. In a recent survey 82% of Cisco Partner Summit attendees said they’re growing their managed s… Read more on Cisco Blogs

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The Top Customer Service Conferences to Attend in 2020

Fonolo

Wondering what customer service or contact center conference to attend in 2020? Particularly in an industry like customer support, it’s so important to be around people who are working on the same things and can understand what it’s like to be in our shoes. Chief Customer Officers USA, Atlanta. Customer Contact East, Ft.

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Top Customer Success Conferences in 2021

CustomerSuccessBox

With more than 70,000 attendees from sales, marketing and service fields, it presents a vast opportunity for individuals and teams to network in person as well as online. The Experience Management Summit (X4). The annual Conference of The Experience Management Summit brings together some of the most inspiring people.

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Successful On-boarding in Contact Centers: Top Experts Reveal Secrets

CX Global Media

Many organizations attempt to focus on the customer experience while neglecting to focus on their own employee experience. The Contact Center Virtual Summit is the only contact center conference that converts into an on-demand learning solution. The CCVS Playbook and Planner is a tool to help you get the most out of this epic summit.

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The Vcare Big List of Customer Care Conferences

Vcaretec

We’ve made it easy for you to check this off your list with our Big List of Customer Care Events and Conferences. There are big trends shaking up the customer service industry this year, and you’ll see many service providers trying to address new challenges. Generally speaking, there are two main aspects to each event.

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That’s a Wrap! Global Executive Forum 2022 Delivers Inspiration, Demonstrations & Conversation

Totango

We were thrilled to bring back our in-person Global Executive Forum last week and have the opportunity to host customer success leaders at the beautiful Carmel Valley Ranch in Carmel Valley, CA. Guy Nirpaz , Totango’s Founder and CEO, kicked off the day highlighting “Four Lessons to Unleash Customer Success”. Very well done!”.