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How Thomson Reuters delivers personalized content subscription plans at scale using Amazon Personalize

AWS Machine Learning

Thomson Reuters (TR) is one of the world’s most trusted information organizations for businesses and professionals. TR’s customers span across the financial, risk, legal, tax, accounting, and media markets. Prior to building this centralized platform, TR had a legacy rules-based engine to generate renewal recommendations.

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Advocacy: Definition for Customer Success

CSM Practice

ng new customers thr?ugh In this blog, I’m going to share best practices and proven tactics to help your company increase new business deals, accelerate your sales cycle and increase net retention rate using best of breed advocacy playbooks for Customer Success teams. that [the customer is] getting ?? your customers are having

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TrustRadius Announces ChurnZero as a 2019 Top Rated Award Winner in Customer Success Software

ChurnZero

“Churnzero has earned a Top Rated Customer Success award from TrustRadius based entirely on customer feedback,” said Megan Headley, VP of Research at TrustRadius. Reviewers on TrustRadius frequently highlight Churnzero’s customer profiles, customer segmentation and health-scoring, and integration with Salesforce.”.

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