The Northridge Group

AUGUST 31, 2023

Employees equipped with the right skills and knowledge connected to emerging Technology can deliver personalized and memorable experiences that customers will appreciate. Techniques like iterative development, cross-functional collaboration, and customer feedback loops allow for continuous adaptation.

Average Handle Time 67

Average Handle Time Healthcare contact center associations Contact Center 67

The Northridge Group

AUGUST 31, 2023

Employees equipped with the right skills and knowledge connected to emerging Technology can deliver personalized and memorable experiences that customers will appreciate. Techniques like iterative development, cross-functional collaboration, and customer feedback loops allow for continuous adaptation.

Average Handle Time 67

Average Handle Time Healthcare contact center associations Contact Center 67

Vistio

DECEMBER 15, 2021

He has been named a top thought leader in the contact center space and serves on the steering committee for the Northern California Contact Center Association. ” I called the bank, and I was fascinated with this person that I called an operator, or my mother called an operator. This is personalization.”

Contact Center 52

Contact Center Banking contact center associations Technology 52