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Announcing the People’s Choice: TOP 100 Customer Success Strategists of 2017

Mindtouch

Anne Janzer , Cuesta Park Consulting, Author, Writer, Writing Coach, @AnneJanzer, LinkedIn. Anne Palmerine , UPMC Health Plan, Associate VP Customer Engagement & Enrollment Services, @UPMCHealthPlan, LinkedIn. Omid Razavi , ServiceNow, Global Head of Customer Success, Customer Service Management, @orazavi, LinkedIn.

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Announcing 2017’s TOP25 Content Experience Influencers and TOP200 Strategists

Mindtouch

It’s an understanding that your content provides self-service experiences not only for your customers, but for potential prospects researching and/or buying your product as well. Noz Urbina , Founder, Urbina Consulting — @nozurbina — [link]. Joe Pairman , Lead Consultant, Mekon — @joepairman — [link]. Scott Abel. (