2019 in Review: A Year of Contact Center Transformation, Portfolio, Project, and IT
InGenius
DECEMBER 19, 2019
Upland ComSci: Going beyond cost transparency with ITFM. ComSci led the way on best practices sharing for going beyond cost transparency. She says that UAlberta IST is now seen as a driver of value and a valued partner, rather than as a cost center and drain on faculty resources. You can read the full case study now.
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