Remove communications-apis programmable-solutions
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Cisco + IMImobile: Delivering the Future of Customer Experience, Together

Cisco - Contact Center

They want support on their own terms on any mode of communication. Cisco’s answer is the Customer Experience as a Service (CXaaS) offering that brings together artificial intelligence, experience management, collaboration tools, omnichannel capabilities, and programmability. We’d love to hear what you think. LinkedIn.

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The Future of Customer Experience Begins Now

Cisco - Contact Center

Today’s consumers love messaging as a preferred way of communicating with each other. They now expect that same ease when communicating with businesses. In addition to making it easier for consumers to message support, the new platform makes it easy for agents to message back and track those communications across channels.

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CPaaS Vs CCaaS: Everything You Need to Know

JustCall

Contact Center as a Service (CCaaS) and Communications Platform as a Service (CPaas) are innovations that have arisen over the past two decades. Today’s clients request quicker and more helpful approaches to arrive at solutions. 2020 sped up that pattern as the world shifted to remote working and continually evolving conditions.

APIs 52
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Heads in the Clouds: Elevated Contact Center as a Service (CCaaS) via Calabrio ONE and Twilio Flex

Calabrio

Our strategy is to partner with leading CCaaS as well as CPaaS (Communications platform as a service) vendors that offer unique solutions and possibilities in their own rights, then quickly deliver Calabrio ONE integrations that immediately benefit our customers. Twilio Flex: A programmable approach to the contact center.

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14 Best Java Courses

JivoChat

If you already are a programmer, there are also Java courses focused on advanced levels, so you can enhance your skills and become an even better professional. Data and time API. Real-time challenges we face in WebDriver and solutions to handle it. Interview questions discussion with solutions. API testing using Postman.

APIs 75
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How the UNDP Independent Evaluation Office is using AWS AI/ML services to enhance the use of evaluation to support progress toward the Sustainable Development Goals

AWS Machine Learning

The United Nations Development Programme (UNDP) is the UN’s development agency and operates in over 170 countries and territories. Solution overview The AIDA technical solution was developed by AWS Professional Services and the UNICC. The core technology platform was designed and developed by the AWS ProServe team.

APIs 69
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HoduSoft partners with Signalmash to bring innovative UC products to US markets

Hodusoft

Hodusoft, a leader in the Unified Communications software market, recently collaborated with US-based Signalmash, a comprehensive CPaaS (Communication Platform as a Service) platform. The partnership has enabled HoduSoft to expand its suite of communications products and services in the growing US markets. THE COLLABORATION.