AWS Machine Learning

DECEMBER 22, 2023

In particular, we cover the SMP library’s new simplified user experience that builds on open source PyTorch Fully Sharded Data Parallel (FSDP) APIs, expanded tensor parallel functionality that enables training models with hundreds of billions of parameters, and performance optimizations that reduce model training time and cost by up to 20%.

Scripts 99

Scripts APIs Engineering Finance 99

CSM Magazine

DECEMBER 27, 2023

Automated API testing stands as a cornerstone in the modern software development cycle, ensuring that applications perform consistently and accurately across diverse systems and technologies. Continuous learning and adaptation are essential, as the landscape of API technology is ever-evolving.

APIs 52

APIs Benchmark Best practices Technology 52

TechSee

APRIL 22, 2024

Customers receive a simple SMS – a method of communication that everyone has. Clicking the link in the SMS is all they need to do to open up a visual communication channel with an agent about their issue. Furthermore, TechSee’s technology can be integrated anywhere through APIs or SDKs.

APIs 109

APIs Scripts Technology Best practices 109

CCNG

MAY 17, 2023

ChatGPT is a possible future communication channel with customers. In Summary The technology used to communicate with your customers is continually evolving and new communication channels are being introduced all the time. Here are some facts should any of your customers look to you to provide them with some answers or advice.

Customer Service 195

Customer Service CCNG Government Chatbots 195

Comm100

OCTOBER 24, 2023

One area where the industry has witnessed a dramatic transformation is in player support and communication. Enter omnichannel communication. Understanding Omnichannel Communication in Gaming To those unfamiliar with the term, ‘omnichannel’ might sound like just another buzzword. However, its implications are profound.

Chatbots 92

Chatbots APIs Personalization Technology 92

AWS Machine Learning

MARCH 25, 2024

Protecting data in transit Data encryption is used to make sure that data communication between your application and Amazon Transcribe remains confidential. Applications must have valid credentials to sign API requests to AWS services. For more information about data privacy, see the Data Privacy FAQ.

Best practices 81

Best practices APIs Transportation Personalization 81

JustCall

SEPTEMBER 29, 2023

Deep Dive into JustCall’s Copper Integration JustCall’s integration with Copper is more than just an integration; it’s a comprehensive communication solution. JustCall’s Copper integration offers seamless communication with click-to-call and click-to-message features for effortless contact management.

APIs 52

APIs CRM Accountability Management 52

CSM Magazine

OCTOBER 31, 2023

Effective communication with customers, partners, and within teams hinges on a reliable phone system. Leveraging Modern Technologies: The Role of Phone Validation API As businesses grow and evolve, their communication needs change, requiring more advanced features and functionalities from their phone systems.

APIs 52

APIs CRM Technology Customer Experience 52

AWS Machine Learning

SEPTEMBER 6, 2023

These SageMaker endpoints are consumed in the Amplify React application through Amazon API Gateway and AWS Lambda functions. To protect the application and APIs from inadvertent access, Amazon Cognito is integrated into Amplify React, API Gateway, and Lambda functions.

Enterprise 95

Enterprise APIs Real estate Construction 95

AWS Machine Learning

OCTOBER 27, 2023

Enterprises are using generative AI specifically to power their marketing efforts through emails, push notifications, and other outbound communication channels. However, generative AI alone isn’t enough to deliver engaging customer communication. Dear , Desiring the cozy feel of fall?

Personalization 87

Personalization Marketing APIs Entertainment 87

kommunicate

NOVEMBER 17, 2021

A Chatbot is an application that uses pre-written messages to communicate with users. This communication could take the form of text messages or even voice messages. The post Build Chatbot using Twilio WhatsApp API appeared first on Kommunicate Blog. There are various ways and technologies available for developing a chatbot.

APIs 98

APIs Chatbots Technology 98

VirtualPBX

NOVEMBER 8, 2023

In today’s fast-paced business world, effective communication is the lifeline of any successful company. Whether it’s a flooring manufacturer, a financial services firm, or a digital healthcare solutions company, a reliable and feature-rich communication system is vital to streamline operations and boost customer satisfaction.

Healthcare 98

Healthcare APIs Customer centricity Accountability 98

AWS Machine Learning

NOVEMBER 22, 2022

Enterprises often need to communicate effectively to a large base of customers, partners, and stakeholders across several different languages. Using Amazon API Gateway , these features are exposed as one simple /translate API. Therefore, another API /customterm is exposed. API Gateway validates the API key.

APIs 71

APIs Enterprise Accountability industry standards 71

TeleDirect

DECEMBER 4, 2023

We become an extension of your team and handle everything related to customer satisfaction, communication and support — while staying true to your unique branding and verbiage. Their innovative APIs and cloud connection services are the perfect tools to improve our fantastic call centers. That’s why we became Twilio help desk partners.

Customer Service 62

Customer Service APIs call center solutions Contact Center 62

TechSee

JUNE 29, 2023

Visual communications consistently deliver faster and more efficient service, and higher. This level of service automation requires that the AI management layer sync with an LLM to communicate with the customer and integrate with internal systems such as CRM, commerce platforms, and even ERPs to perform required validations and actions.

Chatbots 202

Chatbots Customer Service Wait times APIs 202

AWS Machine Learning

OCTOBER 24, 2023

T-Mobile already had their voicemail system connected to AWS through a private AWS Direct Connect link and was using the Amazon Transcribe API to get transcriptions. This new capability helps to break language barriers by making it easier for speakers of different languages to communicate. Alex Bulatkin is a solutions architect at AWS.

APIs 90

APIs Engineering Metrics Technology 90

AWS Machine Learning

OCTOBER 4, 2023

However, prior authorization can be a time-consuming and complex process that requires a lot of paperwork and communication between healthcare providers, insurance companies, and patients. Amazon API Gateway invokes the Patient View Hooks AWS Lambda function. API Gateway invokes the Coverage Requirements Hooks Lambda function.

Healthcare 91

Healthcare APIs Transportation Education 91

Zappix

NOVEMBER 21, 2022

An application programming interface (API) is a way for two or more computer programs to communicate with each other. The API is not intended to be used directly by a person (the end user). It is a type of software interface, offering a service to other pieces of software.

APIs 52

APIs Personalization 52

Nexmo

NOVEMBER 10, 2020

Luckily for us, Vonage has a fantastic API for tracking phone calls ! We’ll use the Vonage API and build a.NET Core application that stores and displays this information by using event sourcing. Vonage API Account. To complete this tutorial, you will need a Vonage API account. Prerequisites. The latest version of.NET /.NET

APIs 139

APIs Accountability 139

Comm100

NOVEMBER 8, 2023

Enter the era of AI-assisted communications, live chat, omnichannel support, voice bots, and much more. The Rise of AI-Assisted Communication Modern gaming companies are viewing support not just as a solution center, but as a cornerstone of the player experience. Historically, the tools of the trade have been emails and phone support.

Brand ambassadors 52

Brand ambassadors APIs Chatbots Technology 52

Eptica

JANUARY 6, 2023

Une meilleure collaboration Par exemple, une solution de communication unifiée (UC) comme Teams offre le niveau de collaboration nécessaire pour résoudre des questions complexes. Elle continuera simplement à s'améliorer au fur et à mesure de la maturation des API de Microsoft.

APIs 117

APIs Coaching Contact Center Marketing 117

ConvergeOne

JUNE 7, 2022

The term “Communication Platform as a Service” can mislead you into thinking it is a very broad and inclusive term. At its most basic level, CPaaS is an API-based model for accessing carrier services and media processing resources associated with those carrier services. APIs are Like Legos. APIs are like Legos.

APIs 79

APIs Transportation voip Contact Center 79

JustCall

JANUARY 23, 2024

It is a big possibility that most of your customers use this platform to communicate personally and professionally. Even if they don’t use the same communication channel to contact you every time, the ticketing system consolidates the conversation threads through WhatsApp or more. Why Do You Need a WhatsApp Ticketing System?

APIs 52

APIs Chatbots Multichannel Accountability 52

Nexmo

FEBRUARY 27, 2019

Nexmo’s Voice API allows you to build real-time voice communications in the cloud. With the Nexmo Voice API, you can build voice communications using your existing web framework, record and store inbound calls, create conference calls, and send text-to-speech messages in 40 languages and with a plethora of accents.

APIs 90

APIs 90

JustCall

APRIL 3, 2024

Automation features and open API: An auto dialer offers open APIs so your developers can- – Build automation workflows for call logging, – Build workflows for notes logging – Help with reporting and analytics tasks (i.e., Nextiva is a business communications tool with auto dialing features for efficient outreach.

Sales 52

Sales CRM Scripts APIs 52

JivoChat

APRIL 7, 2022

It will definitely help us integrate JivoChat’s best communication solutions to our merchants who are truly focused on all sorts of cross-border digital businesses.” Its industrial standardized developer platform and API integration process ensure smooth technical integration with JivoChat API. .

Customer Experience 75

Customer Experience APIs industry standards SaaS 75

JivoChat

FEBRUARY 16, 2023

Networking: How to make asynchronous API calls, store and retrieve data from the cloud, and use the JSON format for server communication. The course explains how to fetch data from external and internal JSON files using web APIs, basic mobile application design, and prototyping skills. Workload: 30.5 Workload: 83.5

APIs 75

APIs SaaS Marketing Management 75

Inbenta

JULY 3, 2020

However, WhatsApp users can now communicate with a company chatbot through the chat interface as they would talk to a real person. WhatsApp Business also has additional features to differentiate it from an individual account and aimed at facilitating business-to-customer communication. WhatsApp Business chatbots.

Chatbots 98

Chatbots APIs Wait times CRM 98

AWS Machine Learning

DECEMBER 14, 2022

This applies to various use cases such as transcribing customer calls, converting voicemails to text, capturing meeting interactions, tracking user forum communications, or monitoring media content production and localization workflows. Access the Amazon Transcribe console and call Amazon Transcribe APIs. Solution overview.

APIs 94

APIs Accountability Analytics Contact Center 94

Spearline

MAY 10, 2022

You and your team have the power to assess key components including connectivity, voice quality, DTMF transmission and CLI presentations Integrate your systems with ours, quickly and easily with our accessible API. Crystal clear communication makes for better connections between you and your customers.

APIs 98

APIs Analytics Sales Management 98

VirtualPBX

NOVEMBER 5, 2020

Using The VirtualPBX API to Assist. You only need a server our Webhooks feature can communicate with. You can also manage your hooks outside of the VirtualPBX web interface by taking advantage of our API. The VirtualPBX API lets you manage a number of types of data that exist within your phone plan.

Marketing 98

Marketing APIs voip Scripts 98

AWS Machine Learning

APRIL 24, 2023

In this post, we explore how AWS customer Pro360 used the Amazon Comprehend custom classification API , which enables you to easily build custom text classification models using your business-specific labels without requiring you to learn machine learning (ML), to improve customer experience and reduce operational costs.

APIs 62

APIs Customer Experience Feedback Chatbots 62

AWS Machine Learning

NOVEMBER 22, 2023

The large on-die SRAM on the DL2q accelerator enables efficient implementation of advanced performance techniques such as MX6 micro-exponent precision for storing the weights and MX9 micro-exponent precision for accelerator-to-accelerator communication. Use the Session API call to create an instance of session.

Automotive 102

Automotive APIs Technology Personalization 102

CSM Magazine

MARCH 20, 2024

CX Rockstar James Dodkins on the Rise of Machine Customers Technological Infrastructure for Serving Machine Customers The rise of machine customers necessitates a robust technological infrastructure that ensures seamless transactions, security, and communication compatibility.

Transportation 52

Transportation APIs Automotive Entertainment 52

VirtualPBX

FEBRUARY 16, 2021

With every call you make or receive, digital information passes through some part of the VirtualPBX API. The API lets use handle call information and pass it to your devices. It also lets us build feature like Business SMS to stay with communications trends in our industry. Stay In Touch – Join Our Newsletter.

APIs 98

APIs voip CRM Accountability 98

TechSee

JUNE 9, 2022

No one wants a disjointed experience, or channels that don’t even communicate with each other. Nine out of 10 consumers report wanting an omnichannel experience with seamless service between communication channels. Create an end-to-end seamless customer experience using integrations and open API platforms like TechSee Visual Journeys.

Customer Experience 145

Customer Experience Self service Interactive Voice Response Technical Support 145

VirtualPBX

DECEMBER 7, 2021

There are a few ways to go from a precarious tightrope journey to an easy cakewalk to amp up your communication techniques. Managing customer communication often starts with ‘when’ and ‘how’ your employees receive calls. How You Doin’? Making it Snappy. Zap that Holiday Cheer.

Interactive Voice Response 98

Interactive Voice Response APIs Customer Experience Management 98