AWS Machine Learning

NOVEMBER 22, 2023

Amazon Elastic Compute Cloud (Amazon EC2) DL2q instances, powered by Qualcomm AI 100 Standard accelerators, can be used to cost-efficiently deploy deep learning (DL) workloads in the cloud. DL2q instances are the first instances to bring Qualcomm’s artificial intelligent (AI) technology to the cloud. This is a guest post by A.K

Automotive 100

Automotive APIs Technology Personalization 100

OctopusTech

MAY 19, 2021

Thus, having secondary storage for your data is a crucial part of your business continuity plan. Backing up your data files, especially if you’re going to upload them on cloud storage, can be tedious. 3. Make a local storage. 4. Own a cloud backup system. 2. Sort the files that you need to retain.

Call Center 116

Call Center outsourcing Big data Personalization 116

AWS Machine Learning

AUGUST 16, 2022

To ensure good patient care, the increasing need for quick availability of reconstructed images along with the need to reduce operational costs has driven the need of a solution capable of scaling according to storage and computational needs. Limitless and secure data storage capabilities to scale to the continuous demand of storage space.

Healthcare 76

Healthcare Wait times Engineering Technology 76

AWS Machine Learning

MARCH 26, 2024

Approved and rejected documents go to their respective folders within the Amazon Simple Storage Service (Amazon S3) bucket. AWS Cloud9 is a cloud-based integrated development environment (IDE) that lets you write, run, and debug your code with just a browser. You can visualize the indexed metadata using OpenSearch Dashboards.

APIs 88

APIs Construction Analytics Enterprise 88

Global Response

MARCH 27, 2024

Data storage: Vast amounts of data are collected for big data analytics, which requires robust data storage solutions. Most call centers use a combination of traditional databases and cloud-based storage solutions to accommodate the volume, velocity, and variety of big data. Ready to perfect your CX?

Big data 62

Big data Call Center Analytics Interactive Voice Response 62

Global Response

NOVEMBER 14, 2023

However, modern Contact-Center-as-a-Service models (CCaaS) allow teams to work remotely from anywhere and access all of their call center tools and software via the cloud. We’ll break down the benefits and challenges of each in this article and help you decide.

Call Center 62

Call Center Contact Center outsourcing Multichannel 62

CSM Magazine

APRIL 3, 2023

Get ready to say goodbye to the old fax machine and hello to the streamlined, productivity-boosting power of mobile and cloud faxing. Cloud Faxing is Top of The Line Cloud faxing has truly revolutionized the way we work, providing a secure, user-friendly, and efficient way to send and receive faxes. Let’s see how.

Technology 52

Technology 52

AWS Machine Learning

SEPTEMBER 20, 2023

As customers accelerate their migrations to the cloud and transform their business, some find themselves in situations where they have to manage IT operations in a multicloud environment. We train the model using Amazon SageMaker, store the model artifacts in Amazon Simple Storage Service (Amazon S3), and deploy and run the model in Azure.

Scripts 97

Scripts Engineering Accountability Enterprise 97

AWS Machine Learning

APRIL 22, 2024

For Configure storage , set storage to 30 GB gp2. Upload the modified lifecycle script files to your Amazon Simple Storage Service (Amazon S3) bucket, and create a HyperPod cluster with it. For Configure storage , set storage to 8 GB. You can change it to "/home/%u" if your cluster doesn't use FSx volume.

Scripts 74

Scripts Engineering Management Benchmark 74

AWS Machine Learning

DECEMBER 19, 2023

This post was written in collaboration with Ankur Goyal and Karthikeyan Chokappa from PwC Australia’s Cloud & Digital business. AWS CloudFormation template is generated using AWS Cloud Development Kit (AWS CDK). The automated pipeline includes steps for out-of-the-box model storage and metric tracking.

Analytics 102

Analytics Engineering Government Best practices 102

AWS Machine Learning

MARCH 11, 2024

These challenges led to the decision to create a new cloud-native system that can scale with increased demand and consists of serverless and software as a service (SaaS) components that externalize much of the domain-specific functionality to allow for easier operations and faster time-to-market for changes.

Personalization 92

Personalization Engineering APIs Advertising 92

ViiBE Blog

JULY 13, 2021

What is a multi-tenant cloud? The term multi-tenancy stands for multiple different customers using services from the same cloud. Although multi-cloud tenants share the same computing resources, their actions are kept separately and they are never aware of each other. What is multi-cloud security? ViiBE Blog.

Transportation 52

Transportation Automotive Construction Enterprise 52

AWS Machine Learning

MARCH 8, 2023

SageMaker requires that the training data for an ML model be present either in Amazon Simple Storage Service (Amazon S3), Amazon Elastic File System (Amazon EFS) or Amazon FSx for Lustre (for more information, refer to Access Training Data). Note that root access is required for creating a Docker container.

Scripts 103

Scripts Accountability Enterprise Management 103

AWS Machine Learning

MARCH 1, 2024

Genesys Cloud (an omni-channel orchestration and customer relationship platform) provides a contact center platform in a public cloud model that enables quick and simple integration of AWS Contact Center Intelligence (AWS CCI) to transform the modern contact center from a cost center into a profit center.

Chatbots 92

Chatbots APIs Self service Contact Center 92

ConvergeOne

NOVEMBER 29, 2022

IDC describes the digital infrastructure ecosystem as encompassing ubiquitous deployment, autonomous operations and cloud-native technology. The key components within the infrastructure include cloud services, compute, storage, networking, the edge, management and lifecycle support.

Enterprise 95

Enterprise Technology Sales Marketing 95

AWS Machine Learning

FEBRUARY 1, 2023

In late 2022, AWS announced the general availability of Amazon EC2 Trn1 instances powered by AWS Trainium —a purpose-built machine learning (ML) accelerator optimized to provide a high-performance, cost-effective, and massively scalable platform for training deep learning models in the cloud. trn1.32xlarge 16 512 128 512 800 trn1n.32xlarge

Scripts 91

Scripts Benchmark Management Enterprise 91

ConvergeOne

JUNE 8, 2021

The AWS Well-Architected Framework is used by Cloud Architects to plan, migrate, transform, and operate their workloads on AWS. Migrating your applications and servers from Data Centers into the AWS Cloud requires a specific approach and is different for all clients. These five pillars should not only be used for cloud migrations.

Accountability 77

Accountability Management Technology 77

AWS Machine Learning

JANUARY 26, 2024

Build generative AI applications on secure cloud foundations At AWS, security is our top priority. AWS is architected to be the most secure global cloud infrastructure on which to build, migrate, and manage applications and workloads.

Best practices 121

Best practices Government Engineering Accountability 121

AWS Machine Learning

OCTOBER 18, 2023

The AWS Cloud Development Kit (AWS CDK) is an open-source software development framework for defining cloud infrastructure as code with modern programming languages and deploying it through AWS CloudFormation. AWS CodeBuild is a fully managed continuous integration service in the cloud.

APIs 93

APIs Metrics Consulting Consulting 93

aircall

AUGUST 11, 2021

Call recording frequency and storage will add up quicker than you expect—so prepare to scale. Our team in Aircall is excited for you to try our cloud-based call center software , uniquely designed for customer-centric organizations. Your software needs to be able to handle your organization’s current size and future expansions.

Technology 114

Technology call center software Customer centricity Call Center 114

ConvergeOne

OCTOBER 18, 2022

Unplug storage devices. Determine scope – shared drives/folders, network storage, USB, external storage, cloud-based storage, etc. You can check out all 23 tips covering Zero Touch, Cloud Security, Risk Management and more in the complete white paper. Testing incident response is not easy. Access it now.

Healthcare 96

Healthcare Best practices Management 96

AWS Machine Learning

MAY 9, 2023

The workflow steps are as follows: A document is uploaded to an Amazon Simple Storage Service (Amazon S3) bucket. Koike is a Principal Solutions Architect at AWS supporting Enterprise customers in the South East, and is part of the Storage and Security Technical Field Community. The Lambda function sends the image to Amazon Textract.

Healthcare 69

Healthcare Enterprise Analytics Construction 69

Win the Customer

MARCH 22, 2021

Cloud Driven Storage Devices. So much is written about information being in “the cloud” that most people are sick of hearing about it. However, the reason that it’s talked about so much is because services that are delivered via the cloud allow businesses flexibility that was not previously available.

Technology 188

Technology Finance Accountability Banking 188

BlueOcean

MARCH 19, 2024

Trusting in the process, and in your new partner’s ability to achieve that seamless switch, can be tough. In this blog post, we’ll explore how to effectively transition your outsourced customer care program and leverage the benefits of using a collaborative cloud-based project management platform along the way.

outsourcing 71

outsourcing Customer Care Best practices Management 71

Cyara

NOVEMBER 18, 2021

As IT departments increase spend on new IVR systems, CRM & ERP systems, webchat, cloud storage, network devices and other systems, the most difficult assurance to provide is on the unknown. Forbes published an article to advise that around $75 billion is lost every year on poor customer service experiences.

Interactive Voice Response 67

Interactive Voice Response CRM Management Customer Service 67

ConvergeOne

DECEMBER 21, 2021

An expert outside partner can help identify steps that will need to be taken, such as: Disconnecting WiFi and Bluetooth and unplugging storage devices. Determining the scope of the attack, i.e. shared drives / folders, network storage, USB, external storage, cloud-based storage, etc.

Scripts 110

Scripts Best practices 110

Babelforce

DECEMBER 8, 2021

It is a type of computing which enables multiple users to access cloud applications via the internet. There are three facets within “infrastructure”, which enable cloud applications to function. Storage – Different IaaS solutions have alternative storage capabilities, depending on their use.

SaaS 52

SaaS APIs Contact Center Self service 52

Global Response

JULY 17, 2023

Considering switching to a cloud-based call center solution? Compared to legacy solutions, or on-premise contact centers, cloud-based solutions make much more sense—and offer a lot more flexibility—for today’s market. Here’s how. That is: if you’re using something, you pay for it; and if not, you don’t.

call center solutions 62

call center solutions Call Center Bilingual agents Analytics 62

CSM Magazine

MAY 12, 2023

In recent years, businesses have been increasingly turning to cloud technology to improve and streamline their customer service operations. In this article, we’ll look at some of the key benefits and strategies of moving to the cloud. Cost Efficiency Moving to the cloud can lead to cost savings for businesses of all sizes.

Omni-channel support 52

Omni-channel support Customer Service Chatbots Customer Support 52

JivoChat

FEBRUARY 7, 2022

Cloud hosting providers can help you to make your page available and stable for being accessed with no worries all around the world. Cloud hosting is an option for those who are looking for scalability and flexibility, mainly if your website faces high pikes of traffic in determined periods. What Is a Cloud Hosting? Scalability.

Customer Support 52

Customer Support Enterprise Management Accountability 52

AWS Machine Learning

OCTOBER 4, 2022

The cloud computing revolution has enabled businesses to capture and retain corporate and organizational data without capacity planning or data retention constraints. At AWS, we sometimes work with customers who have selected our technology partner Snowflake to deliver a cloud data platform experience.

APIs 74

APIs Analytics Transportation Metrics 74

Babelforce

FEBRUARY 2, 2022

Platform as a Service (PaaS) is a cloud computing service in the form of a supporting platform provided by a third party. This is what makes it a “cloud service”. Much like with IaaS (Infrastructure as a Service) , businesses using PaaS don’t have to worry about providing hardware such as servers and data storage. Runtime x ?

virtual call center 52

virtual call center SaaS Call Center call center software 52

AWS Machine Learning

MARCH 29, 2024

Amazon Lex integrates with state-of-the-art contact centers including Amazon Connect, Genesys Cloud , and Amazon Chime SDK to facilitate a seamless omnichannel experience. The integration of Amazon Lex with Talkdesk cloud contact center is inspired by WaFd Bank (WaFd)’s digital innovation journey to enhance customer experience.

Cloud contact 91

Cloud contact Chatbots Contact Center APIs 91

AWS Machine Learning

NOVEMBER 28, 2022

For example, WaFd Bank, a full-service US bank, improved its customer experience with Talkdesk (a global cloud contact center company) and AWS Contact Center Intelligence (CCI) solutions, reducing call times by up to 90%. Amazon HealthLake Imaging extracts and stores just one copy of the same image to the cloud.

Healthcare 83

Healthcare Analytics Banking Enterprise 83

CSM Magazine

MAY 17, 2021

Salesforce Sales Cloud. Salesforce Sales Cloud is one of the best CRM software on the market. Salesforce Sales Cloud is one of the best CRM software on the market. Salesforce Sales Cloud offers many customization options and automation capability that gives office workers incredible flexibility.

CRM 52

CRM APIs Sales Feedback 52

AWS Machine Learning

AUGUST 4, 2023

We’re excited to announce Amazon SageMaker and Salesforce Data Cloud integration. The inference endpoints are connected with Data Cloud to drive predictions in real time. Introducing Einstein Studio on Data Cloud Data Cloud is a data platform that provides businesses with real-time updates of their customer data from any touch point.

APIs 73

APIs Engineering Enterprise Technology 73

Hodusoft

MAY 24, 2022

Top Reasons Cloud-based Is Better Than On-Premise For Contact Centers. Many businesses are moving to cloud based contact center software to maximize the flexibility, scalability, and cost benefits. . This shows how cloud contact center software is gaining in popularity every passing day. What are cloud-based contact centers?

Contact Center 98

Contact Center Contact center software Cloud contact contact center solutions 98