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Bridging the Gap: Why Businesses Need a Cloud Contact Center Solution

3CLogic

The Gap Between Systems of Record and Enterprise Phone Systems. By itself, modernizing enterprise phone systems to meet these wants and needs is not an issue. Unfortunately, adding a cloud contact center solution is only one piece of the puzzle when it comes to modernizing and streamlining enterprise communication.

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How to Migrate from an On-premise Call Center Solution to a Cloud one

3CLogic

However, migrating to the cloud is not as simple as flipping a switch, especially if an enterprise has already invested in an on-premise telephony infrastructure. However, enterprises continue to remain dependent on their existing call center platform (IVR, queue management, reporting, etc.) Hybrid Cloud.

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Auto Dialer Software Cost – A Comparative Study

JustCall

JustCall also offers flexible pricing where the cost of the dialer for a call center is based on specific needs. With this software, you get robust communication software with built-in CRM and automation features at an attractive auto dialer cost. This auto-dialer software can do much more than receive and make calls.

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Top 8×8 Alternatives & Competitors in 2022

JustCall

JustCall is a VoIP business phone system and contact center software with an in-built conversation intelligence platform. Call recording – Record and monitor agent calls to improve quality and performance. Automatic saving of customer details – Automatically log calls, texts, voicemails, etc.

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JustCall vs CloudCall: Which is the Best?

JustCall

JustCall has earned a reputation as an all-in-one cloud phone system as it helps companies: Make and receive calls Send and receive SMS/MMS Manage communications over one portal However, CloudCall is more like a CRM as it has the ability to communicate through calls and texts. Available as a separate messaging bundle.