aircall

JULY 5, 2017

We’re delighted to announce our partnership with Kustomer , whose intelligent support CRM now integrates flawlessly with Aircall’s phone system. Kustomer aims to transform the way businesses serve their customers by providing a CRM which streamlines support operations and increases support teams’ productivity.

CRM 48

CRM Call Center Analytics Metrics 48

Customer Service Life

JANUARY 22, 2018

There’s one genre of software that’s been a challenge to translate to the needs of our clients. I like to call this the “A la carte” model. An email platform that easily integrates with tools for chat, phone, email, social media, and others makes it easy to add other support channels as needed in the future.

Customer Service 60

Customer Service APIs Contact Center CRM 60

aircall

JULY 26, 2018

Luckily, innovative software offers a solution. Kustomer is a complete management platform for customer experience and support. An integrated solution helps companies learn more about every customer, fostering informed interactions and increased lifetime customer value. Aircall and Kustomer have a lot in common.

Finance 83

Finance APIs Analytics Call Center 83

JustCall

APRIL 3, 2023

JustCall-Help Scout phone integration is the best way forward. Combining Help Scout’s top-notch customer support platform with JustCall’s VoIP contact center solutions will empower your agents with all the information they will ever need to have more meaningful and efficient conversations.

CRM 52

CRM APIs voip contact center solutions 52

Netomi

APRIL 7, 2022

Zendesk Alternatives: The List of Software. Its people-centered rather than ticket-centered approach means that all conversations, across all channels, are tied to customer profiles, in one single place. Integrations with applications such as Shopify, Twitter, Messenger and Netomi! Best for integrations with other tools.

CRM 52

CRM Brand ambassadors Analytics Chatbots 52

JustCall

APRIL 5, 2023

per minute Complete Phone System Available Available for rent/purchase Unlimited Calling Unlimited inbound calling available (toll-free excluded) Available within the US and Canada Call Routing Manual call routing available. Standard plans offer integrations for Google Workspace and Microsoft 365.

call center software 52

call center software Call Center Interactive Voice Response Enterprise 52

JivoChat

APRIL 15, 2021

Phone calls don’t work for customers operating in different time zones. Below, we’ll dig into some of the reasons organizations are embracing this communication channel before looking at the benefits of live chat software for businesses and the best practices to know before getting started. Emails and support tickets are too slow.

Best practices 52

Best practices Upselling CRM Sales 52