25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency
Callminer
AUGUST 1, 2017
This will improve campaign performance overall including agents’ service levels. He is the author and editor of bloggeek.me , which focuses on the ecosystem and business opportunities around WebRTC and telecommunications. Tsahi Levent-Levi is an Independent Analyst and Consultant for WebRTC. Increasing context.
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