Remove Business Process Outsourcing Remove Customer retention Remove Customer Service Remove Telemarketing
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Why BPO Companies Are the Superior Choice for Outsourcing

Anexa BPO

Business Process Outsourcing (BPO) provides access to professional freelance workers or companies specializing in services your company may not have the means to provide. More and more businesses rely on outsourcing via BPO companies to take on any workload that isn’t being efficiently managed.

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Outbound Calling 101: What Is Outbound Call?

TeleDirect

Today’s outbound calling provides businesses with a direct extension of their sales team, committed to their success by generating leads, setting appointments and performing market research. In essence, they exist to increase sales, ensure customer retention and promote your brand. Now, back to business.

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Foolproof Customer Service: Why Outsourcing Companies Are King – Part 2

Anexa BPO

In part 1 of our blog, we talked about the purpose customer service serves, as well as why it is such an integral part of any business – but where does BPO come into play, and why is this such a favourable option among CEOs? What Is Business Process Outsourcing? . Contact us to learn more.

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BPO – Outsourcing Companies Do It All (For Less)

Anexa BPO

BPO (Business Process Outsourcing) companies have evolved, expanded and improved over the past several years; providing the freedom for both SMBs and global enterprises to further business development. Today we will take a deep dive into the world of outsourcing – and in particular – BPO companies and their advantages.

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What is the Cost to Outsource Call Center Services?

OctopusTech

Are you looking for a comprehensive guide that will help you determine the average outsourced call center service costs? Today, companies are constantly searching for call center outsourcing providers to deliver consistently impeccable customer service and the one who fits in their budget.

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The Modern Contact Center: Pillars for Success

Ansafone

Those in business have come to understand that meeting the needs of customers and ensuring positive service experiences becomes the cement to a company’s foundation. Customer service is a crucial aspect to success and now it’s become one of the most competitive areas in business operations.