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Reshaping The Future of Digital Customer Service: 23 Influential Leaders to Watch in 2023

TechSee

TechSee’s Annual Influencer List For a second year, everyone at TechSee is proud and excited to share our annual list of influential leaders in the space of digital customer service. A lot of new faces, a few familiar names from last year’s list, and a lot of inspiration for the industry.

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21 Most Active Sales Influencers on Social Media in 2018

CrazyCall

Steli hasn’t always been a sales guru and executive of one of the fastest growing SaaS CRM. Social media are not just about little kittens and juicy gossip about movie stars. Social media are a great way to share knowledge and advice with others. Sales influencers adore doing this. And people follow them for that. Brian Halligan. Steli Efti.

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Secondary Effects of Churn: Part 2 of 2

Education Services Group

Practitioners of Customer Success will understand the biggest difference here is reactive versus proactive. Therefore, building a Customer Success team with people that truly understand the differences between the two concepts is a critical first step. #2 Perception of product becoming reality. Negative publicity from churned users.