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Outsource Telemarketing Services to Keep Business Intact during Covid-19 Outbreak

OctopusTech

As the Coronavirus pandemic is constantly pushing countries into lockdown, massive business transformations are taking place. However, it is normal for businesses to fluctuate between ups and downs. COVID-19 pandemic has deeply affected our lives and finances by closing businesses throughout the world.

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12 Customer Service Skills to Enhance the Customer Experience

aircall

What are the skills for customer service that your business should look for and develop in your team? . How will these customer service skills impact and contribute to the success of your business? . How can you train these skills for customer service to deliver top-quality service? Multi-task. Personalize interactions .

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11 Ways to Reducing Communication Costs with Internet Telephony Solutions

Hodusoft

Managing the cost per call is a paramount challenge for contemporary businesses across various industries. That’s why contemporary businesses must be proactive in exploring strategies and solutions to optimize their communication expenditures. In today’s global marketplace, businesses are in constant competition.

voip 105
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Financial text generation using a domain-adapted fine-tuned large language model in Amazon SageMaker JumpStart

AWS Machine Learning

With access to massive amounts of data, LLMs have the potential to revolutionize the way we interact with language. Although LLMs are capable of performing various NLP tasks, they are considered generalists and not specialists. The text in SEC filings covers the entire gamut of a company’s operations and business conditions.

Finance 66
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Domain-adaptation Fine-tuning of Foundation Models in Amazon SageMaker JumpStart on Financial data

AWS Machine Learning

With access to massive amounts of data, LLMs have the potential to revolutionize the way we interact with language. Although LLMs are capable of performing various NLP tasks, they are considered generalists and not specialists. The text in SEC filings covers the entire gamut of a company’s operations and business conditions.

Finance 52
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Women of Influence: The Top 25 Innovative CX Leaders

Netomi

As part of her previous role with NH Hotel Group, she was responsible for the design, implementation and consolidation of a corporate training program for all Call centers (the program has been the top-rated in the company’s history). EMEA, and APAC. . Anastasia Zdoroviak – Director Customer Experience, DoorDash.

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What’s Keeping Business Leaders Up at Night in 2022??

SmartKarrot

Many of us idolize Mark Zuckerberg and Elon Musk and the fast growth of the Inc. Every CEO and company leader recognizes the critical nature of making well-informed business choices and the ramifications of lousy guidance, expertise, and insight. There are many competing priorities and short deadlines for running a business.