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The Ultimate Lemonade Stand

NICE inContact

Let’s use a quick example, building the ultimate lemonade stand. If you’re like me, you operated a lemonade stand at least once. You got lemons, sugar, and with a little bit of mom’s help set up a lemonade stand on the corner and hoped some of your friends’ parents would buy a glass or two.

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Reduce Excessive Shrinkage with Workforce Management Software

Monet Software

Contact center shrinkage can be like a kid running a lemonade stand. Imagine you buy the lemonade packet and figure out how many cups you can sell at what price. It’s hard to serve the same number of customers or make the same money with less lemonade. Then someone dumps half the pitcher on the ground. Vacation time.