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JustCall
APRIL 3, 2024
Provide exceptional service with on-screen scripts and call tagging. In this insightful blog, we explore the key advantages that make cloud telephony solutions a popular choice for SMBs seeking flexibility, scalability, and cost-effectiveness. Features like Virtual Agent, Voice Biometrics, and Agent Assist increase call efficiency.
Pointillist
OCTOBER 22, 2018
In this blog post, I detail nine uses of artificial intelligence to boost your customer experience measurement program by improving your understanding of the rich customer experience data you’re already collecting and making that data actionable. For instance, did the customer raise his voice? Viewers emotionally react to celebrities.
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