JustCall

APRIL 3, 2024

Talkdesk is a contact center platform with customizable auto dialing modes (preview, power, predictive). Provide exceptional service with on-screen scripts and call tagging. Talkdesk Integrated directly within Salesforce, Talkdesk Dialer equips teams with powerful, and preview dialing options.

Sales 52

Sales CRM Scripts APIs 52

JustCall

APRIL 12, 2023

In this blog, we will deep-dive to understand the auto dialer functionality. Contact Tagging: It must allow agents to track their campaigns and tag contacts as needed. These tags can also be used to filter contacts, generate filtered reports, or create new campaigns for certain specific contacts. A wise decision!

Scripts 52

Scripts Sales CRM Contact Center 52

aircall

SEPTEMBER 12, 2022

Mandatory call tagging. Talkdesk is a cloud-based call center solution that helps businesses improve customer satisfaction while reducing customer support costs. appeared first on Aircall Blog. Essential telephony features including IVR, call recording, and click-to-dial. Unlimited simultaneous outbound calls. 8×8 .

voip 62

voip APIs Interactive Voice Response Analytics 62

Talkdesk

FEBRUARY 20, 2020

New Talkdesk Outbound Dialer capabilities empower CX-obsessed companies to proactively engage with their customers to deliver effortless, personalized sales, customer service and support, in new and more efficient ways. The post The power of 3 new outbound dialing enhancements appeared first on Talkdesk. Native Predictive Dialer .

Abandon rate 69

Abandon rate Interactive Voice Response B2B B2C 69

AWS Machine Learning

NOVEMBER 22, 2023

Use the “Generative AI” tag as you are browsing the session catalog to find them. In this post, we give you a sense of how the track is organized and highlight a few sessions we think you’ll like. And although our track focuses on generative AI, many other tracks have related sessions. You must bring your laptop to participate.

Engineering 108

Engineering Best practices APIs Government 108

aircall

MARCH 15, 2017

For instance, the tags and comments you add to calls in Aircall automatically sync to Zendesk. Well, here is a quick comparison of the features our integration, Zendesk Talk and TalkDesk are offering. An integration that caters to your needs. Why choose Aircall + Zendesk ? And if you are still not convinced….

call center software 48

call center software Call Center call center solutions Analytics 48

Hodusoft

JULY 26, 2023

This blog post discusses why HoduCC contact center software is a suitable alternative to Ameyo’s contact center software and how you can benefit by using HoduCC. TalkDesk: Robust encryption and security. Value While selecting contact center software, it can be tempting to look for the ones that have extremely attractive price tags.

Contact center software 52

Contact center software Contact Center Interactive Voice Response Transportation 52