Remove tag open-enrollment
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8 Essential Features for your Contact Center LMS

Customer Service Life

This article was originally published on the FCR blog on October 8, 2018. Learning paths allow you to enroll learners in the series of courses that are relevant to their role. Any time you can integrate a new system with your existing tools and prevent agents from having to open another window it’s a good thing.

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HubSpot-JustCall SMS Integration: Build SMS Workflows

JustCall

Enrollment Triggers: . But the real beauty of it is, that you can add multiple enrollment triggers and multiple actions in response to a trigger. SMS with an opening rate of over 80%, is a great medium for sales and support communications. Now every contact that is enrolled in this workflow receives the text message.

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