Jive

SEPTEMBER 11, 2018

If you’ve decided to make the big switch from legacy phone systems to Hosted VoIP, you may have also heard of the term Quality of Service (QoS). In the simplest terms, QoS refers to the voice quality that your provider can deliver, evidenced by the clarity of voice calls that you make and receive. Prioritizing VoIP.

voip 56

voip Personalization Technology 56

JustCall

JULY 28, 2021

From cold-calling and emailing prospects to closing deals , sales managers keep an eye on all these daily sales operations. You can tap into call analytics and email analytics to find out how agents are doing. You may also want to get real-time insights on your agents' performance with tools such as call monitoring.

Best practices 52

Best practices Sales Management Coaching 52

aircall

APRIL 22, 2022

The right small business phone system makes life at work better and easier for everyone in the company. And in terms of configurations and features, there’s more choice than ever when it comes to selecting a small business phone system. What Is a Small Business Phone System?

voip 62

voip Interactive Voice Response Call Center Sales 62

JustCall

APRIL 5, 2023

Are you searching for efficient business phone systems for your organization? This blog dives deep to pull out insights that help you choose. However, IVR is available for Contact Center plans only. Intelligent IVR is also available for Contact Centers as an add-on service.

Interactive Voice Response 52

Interactive Voice Response Contact Center APIs Analytics 52

aircall

APRIL 19, 2021

Along with a cloud-based phone system, they’re a central component of a voice ecosystem. A voice ecosystem is an interconnected system of digital tools that seamlessly work together with a cloud-based phone system, so that sales and support agents can leverage any tool they need from a central source.

CRM 62

CRM voip APIs Call Logging 62

Branch Mesenger

FEBRUARY 2, 2018

We package up those stories, include exclusive interviews, tips, tricks, and tactics about retail call centers, distribution, fitness, healthcare, and managing verticals and we send those out to our users. Legacy retailers are closing, or facing questions about their survival, stores are shuddering. A Crossroads in Retail.

Real estate 67

Real estate Marketing Technology Personalization 67