aircall

JANUARY 25, 2023

That’s why we’ve taken the time to sift through all the Genesys alternatives for you. What Is Genesys? Genesys is a cloud-based contact center as a service (CCaaS) solution. Why Should You Look for a Genesys Alternative? Many Genesys alternatives offer unlimited international calling.

Interactive Voice Response 62

Interactive Voice Response call center solutions Analytics APIs 62

JustCall

APRIL 3, 2024

Genesys Cloud CX: Enterprise contact center platform with sophisticated dialing modes and customizable campaign strategies. Provide exceptional service with on-screen scripts and call tagging. Genesys Cloud CX The Genesys Cloud Dialer is one of the best auto dialer software.

Sales 52

Sales CRM Scripts APIs 52

AWS Machine Learning

NOVEMBER 22, 2023

Use the “Generative AI” tag as you are browsing the session catalog to find them. In this post, we give you a sense of how the track is organized and highlight a few sessions we think you’ll like. And although our track focuses on generative AI, many other tracks have related sessions. You must bring your laptop to participate.

Engineering 110

Engineering Best practices APIs Government 110

aircall

AUGUST 22, 2022

When on calls, they can take notes and add tags, and everything instantly syncs up with Salesforce. As Genesis Garcia, Plecto’s Partner Manager says, “A business phone system should do more than just call. The post Lessons Learned: How 3 Aircall Customers Leverage Call Center Analytics appeared first on Aircall Blog.

Call Center 62

Call Center Analytics Interactive Voice Response CRM 62