Eptica

SEPTEMBER 18, 2019

Date: Wednesday, September 18, 2019 Author: Anne-Merete Jensen - Senior Business Consultant 4 ways to drive recognition in your customer service team. For me, this has to be one of the most important factors in delivering excellent customer service , and also one of the most often overlooked. Published on: September 18, 2019.

Customer Service 66

Customer Service Brand ambassadors Contact Center Average Handle Time 66

Vonage

MARCH 8, 2016

Back this vision up with customer service education and other measures and you can transform your business for the better. This vision can serve as a guiding light for customer service education and to focus your efforts now and in the future. Why do I need an engaging service vision to assist with customer service education?

Education 63

Education Customer Service Airlines Transportation 63

GetFeedback

JULY 19, 2019

Customer feedback (aka Voice of the Customer ) is a gift. Your customers are doing you a huge favor by taking time to alert you to a problem when it occurs with your business or to their happiness when that’s the outcome. Customer experience (CX) remains one of the most profuse opportunities for your business to stand out.

Feedback 104

Feedback Customer advocacy Surveys Customer Experience 104

Call Experts

FEBRUARY 25, 2021

Because of this, availability is an essential concept your customer journey must address. Contact center services ensure that you never miss out on opportunities to acquire brand-new clients while providing fantastic customer service. Your phone rings while you’re helping another customer. Callers always feel valued.

Contact Center 52

Contact Center Answering services Advertising Scripts 52