Outsource Consultants

OCTOBER 13, 2020

If you read the blog title and thought, “Great! The entire BPO industry has been turned upside down by COVID-related ramifications , and it’s a complex assessment of which regions are doing better than others. So which BPO option is best for organizations looking for stable outsourcing in 2020 and beyond? It’s not that simple.

outsourcing 128

outsourcing Call Center Contact Center Marketing 128

TeleDirect

MARCH 9, 2023

vs international BPO operations to determine which option is better for your business. Call Centers vs. International Call Center Operations: Which is Better? However, many businesses struggle to choose a call center service. based call centers or internationally-run ones.

Call Center 62

Call Center Telemarketing outsourcing Customer Service 62

JustCall

MARCH 9, 2023

Given the fact that contact centers are where most of the customer activity happens, this department needs robust tools and solutions to handle the load. To help businesses manage call volumes in addition to keeping their efforts goal-aligned, they can choose from various types of contact center solutions.

Contact Center 52

Contact Center Multichannel Interactive Voice Response outsourcing 52

Anexa BPO

SEPTEMBER 18, 2020

Though we can’t speak to why Spanish language call centers aren’t high up on the list of priorities for some brands, we will say this: one of the smartest business moves you can make is to accommodate a customer base that extends beyond those who are predominantly English-speaking. Implementing a Spanish Language Call Center. .

Call Center 52

Call Center Business Process Outsourcing Telemarketing outsourcing 52