Remove tag call-center-acronyms
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What Is Contact Center as a Service (CCaaS)?

aircall

Your company’s contact center solution makes a first and lasting impression of your company, giving the customer an experience that will tell them about the kind of journey they can expect if they choose to do business with you. What Is a Contact Center as a Service or CCaaS? What Is a Contact Center as a Service or CCaaS?

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B2B: When & Where AI for Customer Experience Fits

Interaction Metrics

The first step in analyzing any large unstructured dataset is calledtagging.” ” Whether you’re using AI or a team of researchers to analyze your data, the tagging process is the same – and it requires human input. Tagging is tagging. Does every comment need to be tagged?

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