ProProfs Blog

NOVEMBER 9, 2021

And to keep such risks at bay, you must find out how to measure customer satisfaction to analyze whether your company will perform well in the future or not. . (A Walk through this blog to gain deep insights into how to effectively measure customer satisfaction and master actionable ways to improve it.

Surveys 146

Surveys Feedback Metrics Customer retention 146

CSM Practice

JUNE 19, 2019

The commonly used and highly effective customer success approach for early stage startup companies remains the high-touch model, in which every customer enjoys dedicated attention from their assigned customer success manager, throughout the their customer journey. On-site Training or Online Training?

Education 67

Education SaaS Feedback Accountability 67

GetFeedback

APRIL 8, 2019

Buyer personas are often created on instinct instead of data. And let’s be honest, that doesn’t improve the customer experience. It’s why companies like HubSpot are ditching them for more intensive audience targeting and customer journey mapping: it provides a better experience from start to finish. . Here is how to do it.

B2B 83

B2B Analytics Journey mapping Accountability 83

CSM Practice

JUNE 19, 2019

The commonly used and highly effective customer success approach for early stage startup companies remains the high-touch model, in which every customer enjoys dedicated attention from their assigned customer success manager, throughout the their customer journey. On-site Training or Online Training?

Education 40

Education SaaS Feedback Accountability 40

Vistio

JULY 11, 2022

Can you give our listeners and readers some insight into your background, where you started and how you got to where you are today? So that’s my long journey, probably too long of an answer for you. Listen to the full podcast here: Welcome, welcome. Today we have on the pod with us, Stephen Loynd. Absolutely Hailey.

Technology 52

Technology Self service Contact Center Analytics 52

SmartKarrot

NOVEMBER 2, 2020

In this context, we reached out to business owners, influencers, startup founders to know what customer retention tactics they are using in the coronavirus pandemic. The best way to know how to retain customers is to hear it from other business owners who do just the same. Budgets have been compromised and priorities have moved online.

Customer retention 21

Customer retention Consulting Consulting Marketing 21