Real Blue Sky

MARCH 6, 2023

Cost is only one of them. The result is the customer service call center was seen largely as a cost center; it was part of the cost of delivering goods or services. Thankfully, this perspective on the contact center has shifted significantly. There are many reasons to consider whether to outsource your contact center.

outsourcing 98

outsourcing Contact Center Real estate Business Process Outsourcing 98

Real Blue Sky

MARCH 6, 2023

Cost is only one of them. The result is the customer service call center was seen largely as a cost center; it was part of the cost of delivering goods or services. Thankfully, this perspective on the contact center has shifted significantly. There are many reasons to consider whether to outsource your contact center.

outsourcing 52

outsourcing Contact Center Real estate Business Process Outsourcing 52

Real Blue Sky

MARCH 6, 2023

Cost is only one of them. The result is the customer service call center was seen largely as a cost center; it was part of the cost of delivering goods or services. Thankfully, this perspective on the contact center has shifted significantly. There are many reasons to consider whether to outsource your contact center.

outsourcing 52

outsourcing Contact Center Real estate Business Process Outsourcing 52

Vistio

OCTOBER 5, 2021

He is a former technology director turned communication adviser, writing books and blogs on technology, work, and globalization. Thanks for joining me. Thanks Hailey. Thanks for the invite. So, I was kind of involved mainly in technology management. . Listen to the full interview here. The book did really well.

Chatbots 52

Chatbots Contact Center Banking Technology 52