Lumoa

OCTOBER 31, 2018

More brands will (and should) bring up customer feedback to the decision-makers in the company, and with the help of some new amazing technologies , we’re changing the way businesses see their customers. Ian Golding, CCXP, CX Consultant and Trainer @ijgolding | blog “CX is at a very interesting point in its evolution.

Customer Experience 64

Customer Experience Customer centricity Education Consulting 64

AWS Machine Learning

JUNE 7, 2023

This blog post is co-written with Dr. Ebtesam Almazrouei, Executive Director–Acting Chief AI Researcher of the AI-Cross Center Unit and Project Lead for LLM Projects at TII. TII is a leading global research center dedicated to pushing the frontiers of knowledge.

Technology 89

Technology APIs Engineering Education 89

Netomi

FEBRUARY 28, 2022

At a time when many are looking for such a service, DoorDash is hopping on the trend by offering 10 to 15-minute delivery in New York City from DashMart , a type of convenient store that stocks groceries, household goods and restaurant items. Something that many users today are hungry for (pun intended?) – Speedy delivery.

Chief Customer Officer 64

Chief Customer Officer Customer centricity Technical Support Contact Center 64