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What is PCI Compliance Call Recording & Transcription: Definition, Expert Tips & Best Practices

Callminer

There are two primary categories that offer solutions to the issue of PCI compliance in the call center — manual and software solutions. The best way to narrow down your search for PCI-compliant service providers is to check their PCI data security standards (PCI-DSS) compliance status. Lastly you need to understand the data itself.

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14 Best Sales Tools to Build the Ultimate Sales Toolkit

JustCall

In this blog, we will take a look at all the important sales tools that will help your team step-up their sales efforts. There are different categories of sales tools that come in handy for sales teams. When it comes to communicating with prospects, the video turns out to be very powerful. What are Sales Tools?

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