What is PCI Compliance Call Recording & Transcription: Definition, Expert Tips & Best Practices
Callminer
APRIL 23, 2019
There are two primary categories that offer solutions to the issue of PCI compliance in the call center — manual and software solutions. The best way to narrow down your search for PCI-compliant service providers is to check their PCI data security standards (PCI-DSS) compliance status. Lastly you need to understand the data itself.
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