ProProfs Blog

APRIL 10, 2020

Using dedicated survey software like ProProfs Survey Maker is the best way to build communication with your customers and gather insights to achieve true customer satisfaction. You can monitor customer behavior and fulfill their expectations before they fall prey to any other company. What are Customer Satisfaction Surveys?

Surveys 109

Surveys Abandon rate Feedback Customer retention 109

CrazyCall

SEPTEMBER 2, 2019

On the example of Apple, Martin Luther King, and Wright Brothers he shows how all the great inspiring leaders and organizations work, act and communicate. Based on his discovery, he created «The Golden Circle» – the world’s simplest idea that probably will change your view on how the world works. So what is it at play here?

Sales 67

Sales Personalization Entertainment Government 67

ClientSuccess

APRIL 20, 2017

At that point, it becomes an internal debate. All of these different communications coming from various points of the organization ultimately confuses—and sometimes even angers—the end customers.”. While Paul is the first to admit many things have changed, there are still many aspects that have remained the same.

SaaS 40

SaaS B2B Engineering Best practices 40

Russel Lolacher

JANUARY 8, 2022

In episode one of Relationships at Work, I chat with Leslie O’Flahavan , as we discuss how we communicate with each other in the workplace and how incorporating plain language can benefit your relationships with others. Three things to incorporate in your communications to improve simplicity. ” Leslie O’Flahaven.

Employee engagement 45

Employee engagement Personalization Coaching Consulting 45

Fonolo

MAY 7, 2015

Our 7 tips for great call center management are: Talk to Your Support Agents. Here are 7 great things a successful call center manager does on a daily basis, along with some of our top tips on successful contact center management: 1. Oh, and don’t forget staying abreast of the latest contact center industry news.

Call Center 126

Call Center Management Contact Center Coaching 126

CrazyCall

MAY 20, 2019

New best practices, strategies, techniques, and approaches spring up like mushrooms and it’s hard to keep track of them. Yet, you wouldn’t like to fall behind your competition and what they’re doing. These are sales tips used by top sales gurus who know all the tricks. Find your favorite ones and make them stick with you! Sales Tips #1-10.

Sales 123

Sales Coaching Scripts Education 123

Comm100

NOVEMBER 6, 2017

Although social media isn’t quite as mythicized as it was in its youth, companies that haven’t already done so are flocking to sign up for this golden communication and marketing opportunity. This social media mistake isn’t as obvious of a faux pas as some of our next bad customer service examples. Twitter is 11 years old.

Customer Service 59

Customer Service Airlines Accountability Marketing 59